아주 만족하였읍니다 청결도 깨끗한 상태이구요 조용하고 위치도 좋았읍니다

Check in erfolgt vorab über Mail Verkehr. Wenn man das nicht macht steht man vor verschlossener Tür(wie wir). Allerdings ging bis zur Antwort sehr schnell. Kleiner Makel, aber ansonsten ein schönes sauberes Zimmer. Bis ins Zentrum hat man ca. 4-5min zu Fuß.

Convenient location

Although we did not have face-to-face interaction with anyone at the property, they were very responsive messaging through Expedia app. The property was lovely and just as the picture displayed. We were able to check in at 1pm instead of 3pm because the housekeeping was done, which was greatly appreciated because we were hot and tired after our trip! The location is wonderful! Walkable to Pontocho alley, Nishiki Market and all the shrines on the East side of Gion. We would stay here again!

It is the only hotel that sent me far too many emails to inform me, confirm and reconfirm with me. It was annoying. It’s a contactless hotel but it was tedious to just get the code for the room and the main door… They asked me days before my arrival if I could confirm I was coming, then they wanted to know the time of my arrival then they would ask me to let them know when I was 30 minutes from the hotel then I had to inform them when I was in front of the hotel to just give me the code to enter the hotel. Then they would let me know while I am at the hotel door that the check-in is actually at 3 pm knowing I was arriving in the city at 1:30 pm. They let me in but it was tedious and totally unnecessary. I think I got about 20 messages starting days before arriving to the hotel. I was so relieved that no other hotels in Japan sent me so many emails.

とてもコンビニエントでした。

I like that it is perfect for introverts as there is no need to speak to staff really everything is done independently. I did not like that there is absolutely no way of reaching higher floors without having to carry your luggage & of course I got the top floor & had oversized luggage. I think maybe assigning rooms based on luggage would help. However, I assume this may not be possible due to specific room types on specific floors (ie; two beds rooms on floor 2 & single beds in room 3) but other than that it was great especially for a solo traveler

Great location with a very smooth self check-in and checkout procedure. Stayed with my family for a couple nights and will definitely come back for a longer stay next time.

Great location, close to the tourism spots and dining options. No elevator for this building. If you have heavy luggages , it will be hassle.

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全般的に問題ないですが、テーブルも風呂にも椅子がなく不便でした。

Great response and quick

Excellent location in Gion district. Easy access to subway, buses, and the 7-11. Don't miss the incredible Kenninji Temple just blocks away, among so many others. Surprise find was a Little Free Library across the street with books in English and Japanese. The vending machine on this block is also the cheapest around! The check-in location is a few blocks south of Kyoto Station, which is important to know, but was wasn't a problem for us as we arrived at the station anyways (the office will store your luggage for free there, or use lockers at the station). Although all their emails were in Japanese, the check-in staff spoke English and was very responsive to questions. Free wifi. Would return!

Perfect location and our room size was great. Went to the office near Kyoto station, as instructed. No one there. Got an email which said to proceed to the hotel. We were sent foyer entry codes, fill check in docs, then waited approx. half hour to receive room code. We received an email asking for a day to refresh linen, as we could get one change as we were staying more than a three days. No one showed with fresh linen. The day before we left we reported the fridge not working. Said they would be there by 5 pm to rectify. No one showed and never heard from them. Could really only recommend it for the location, not the management.

Room was very spacious and had a huge seating area. The property had a washer and dryer which is a big plus. It was a very convenient area that had many good dining options nearby.

館内全体にクーラーが効いていて、部屋に行くまでも涼しく移動できた！

Very nice property. Great location. Check in a little confusing but staff responded quickly to emails!! Wouod be useful if there were some hooks in bathroom to hang towels etc. Apart from that wonderful stay.

綺麗で過ごしやすかったです！ バスタオルとかは毎日変えてもらえたら嬉しいなぁって感じで… あとは特に普遍なかったですね！ あと、対応がとても丁寧でありがたかったです！

Cerca de las atracciones turísticas

It wasn't clear at first when we booked as to how access would be to the property. Received several messages via the Expedia App which were useless for us since they were in Japanese. After several back and forth , the day before arrival we finally called the vendor number listed. It is then that we found out that we would need to go to the reservation office first to fill out papers and get access code . The office was not close to the Inn so we needed to take a taxi which was 10-15 minute ride. All this was not made clear when we initially booked this room. The location is great as it is close to great dining options as well as the famous Nishiki market. The room was a bit small but manageable. It was strange to find an empty unfurnished elevated area in the room which didn't seem to serve a purpose except maybe if one were to stretch our practice yoga? In any case highly recommend the location of the room but info needs to be clearer regarding the check in process.