There is no reception when I came for check in, I did called the phone 1 day prior to the check in date, and all seems good, but when on the day of check in, no people standby for assisting us to check in, need to wait for long time to get in touch with the workers, after few calls being made. Room has a lot of dead cockroaches, hot water not functioning. Maybe need to improve in terms of the room facility. View is nice, but it is to far from the city, and also too far from Mount Batur jeep pick up points.