Good price

It was a classic accommodation situated in the heart of Eastbourne Pier. The relatively affordable price came with its fair share of advantages. Appearing to cater to a senior clientele, the overall atmosphere of the hotel was quiet and stable. However, the service from the staff was not exceptional. When I requested improvements regarding excessive noise from the neighboring guest, the staff responded with a rather closed-off attitude, stating, 'The law in this country allows for music to be played until 11 PM.' I understand, but that's the same in my country too!!! However, the noise from that guest was truly excessive. Shortly after, another hotel staff member came directly to the room to politely address the issue, probably because of continued complaints from other guests.

Room okay for price but definitely surface cleaned only and basic maintenance very lacking. Lift was an experience in itself. Good location however

Superior sea view room 212 was comfortable, fan provided, room had three windows.

Et helt utslitt hotell med dårlig renhold. Personalet var supre og frokosten var ok. Flott utsikt. Bildene som vises på Hotels.com er fake, spesielt de fra rommene. Rommene er en katastrofe.

Breakfast was fantastic

Very warm welcome by Sarah on reception, set our stay off to a lovely start. Our room was on the corner of the building, which gave us beautiful sea views & a breeze through the windows which was appreciated in this heatwave. Yes the building is a bit tired with it's decor, but our bathroom was fully modernist, clean & our beds were super comfy. Hotel parking at £6 is a bargain & £10 for a pre booked breakfast was a bargain, we had a wonderful buffet breakfast with plenty of choices. The location is ideal, on the sea front, close to shops, restaurants & a 12 minute easy walk to the theatre. I would happily re visit this hotel, especially due to the lovely staff.

First appearance from outside was off putting, poorly maintained, in fact shabby inside & outside. Quiet night’s sleep considering the hotel was full. Didn’t have a sea view which I was expecting as I paid for a superior room. Staff were polite & helpful.

Only one small lift which the main lift was out of order which was nt good so i had to climb 4 flight of stairs which i had a bad knee now ive had to strap up

A little tired but more than adequate, the breakfast simply superb, a great selection. Dinner was really terrific. Parking for a fee

Lift corridors and room v tired an need decorating

A good three star hotel. Clean, tidy and centrally located. Ideal for our needs

Housekeeping needs looking at our room 412 down the side of the toilet has not been cleaned for a very long time dust thick on the pipes and disregard used toilet paper. The actual toilet is so close to the wall there is no room to sit on it properly. The sink and mirror are that old they need replacing asap. Breakfast was very good Reception staff were excellent. Busy weekend and only one lift working which is crazy for a busy hotel.

Friendly and very helpful

Comfortable clean room and good facilities very closr to the pier and the beach

Old building,old room,tv dead.this hotel needs repair .compare to the price,not worthy at all.but receptionist is warm and welcome.

Pretty good stay - well located and old school seaside hotel. Sea view was fantastic but room was very hot and when we requested a fan we were told ‘that we should have one’, but we didn’t, as we said. Overall a good experience

Staff were polite and friendly. Breakfast is really good and the hotel is a firm favourite. Only downside this visit was no check on our room during this stay. I didn’t need towels replacing so hung them up instead of on the floor. But , no replenished clean cups and tea , coffee , milk, toilet paper, bins emptied etc.

Some sand on bed from the towels but a part from that it was relatively clean

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