위치는 첼시지역으로 맨하탄 여행 목적지에 있어서 접근성은 나쁘지 않았으나 직원들도 별로 친절하지 않았고 5박 여행 동안 객실 청소도 별로 깨끗하지 않았음.

CONRAD 에 있다가 가서 그런지 모르겠지만 지리적 이점 빼고는 정말 청결함, 편리함, 룸컨디션 안좋았습니다. 제일 비싼 방을 했지만 불편했습니다. 에어컨 고장, 냄새, 녹물, 샤워 등등

직원들 중 절반 정도는 응대하기 귀찮아 하는 느낌을 받았습니다.

뷰가 끝내줍니다

Four of us stayed in one of the bunk rooms. The hotel, staff and rooms all got top marks. Each bunk alcove felt private, and the flow of the room accommodated both privacy and conversation without feeling small. The sink is in the main room and the bath and shower in another so four of use could all get ready pretty quickly without hogging the bathroom. The only down side was that the door to the toilet/shower is a slider and doesn't offer much privacy. Other than that, highly recommend this hotel. Location was perfect.

Great !

Room was small, but everything else was good.

The hotel is conveniently located. The room was clean, but underwhelming- the low end furnishings, no amenities- just a fridge. Sink is in the bedroom. Staff was polite and I felt safe. No noise issues. What irked me, and I stayed for a week, that every day I got a shelf talker with QR code in my face (that sink counter in the bedroom) that suggests tipping the room cleaner. I felt pressured and honestly, it is hotel’s fault if they feel that they are feel entitled to ask guests for money if they are underpaid. Am I suppose to ask to be tipped for staying at the hotel? I am really conflicted by this practice. All in all, my stay was fine and safe.

all great

Great vibe and wonderful staff--convenient to so much in NYC!

Everything was great about this property! The staff we excellent and the room and hotel was very clean.

Fabulous hotel. Great restaurant!

We were put in the wrong room type to begin with and had to fight for a change like it was our fault that they oversold the hotel. Needed items multiple times that weren’t available. Didn’t seem like hotel could handle the place being full and busy.

My stay at Motto Chelsea was perfect for my 1st US Open experience. It’s centrally located to all the great shopping districts and near the train to get to the Open. I highly recommend staying here for your next trip to NYC

Surprisingly nice hotel and stay.

Great location. Excellent rooms

I love the warm and welcoming staff, from front desk to bartenders to housekeeping. Great food at the restaurant / Lulla’s(?) breakfast & lunch. My 2nd visit here❤️

The staff was incredible, kind, calm, patient. What a fantastic hotel and staff. my children appreciated your kindness too. Special shout out to Jaime at the front desk! What a great human being:)

2段ベット２つの４人部屋を利用しました。

The service at this location is top notch and the rooms are comfortable and well appointed. The hotel is central to everything we wanted to do and see while in Manhattan. The friendly and hospitable staff like Alejandro made us feel right at home in the Big Apple. Would definitely stay here again.