Really nice hotel and location

The room was neat, clean & large & convenient to everything around Gros & the old town. The staff were also excellent, very friendly & helpful.

Ubicación muy buena. Habitación bonita y limpia. Personal muy amable. Recomendaría totalmente.

El unico inquietud fue el ruido del sistema de ventilacion . Por lo demas muy bueno .

Fantastic staff. Lovely, spacious. clean room. Awesome location.

O quarto e a localização.

Friendly staff, great location

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Clean spacious room with big enough beds for the family

Modern, clean rooms, friendly attentive staff. Works definitely stay here again.

The location of this hotel is fantastic. Easily walkable through the Gros neighborhood and over the bridge to Old Town San Sebastian. Rooms are clean and functional. Layout not the best if you are staying for multiple days in terms of clothing storage and want to fully unpack, just an open closet with a few hangers and a book case to stack things on, no iron either if needed. Also, as many reviews mention, there is no safe in the room so if you are having your room serviced you'll likely want to keep your valuables with you. Lastly, we had fantastic service from the concierge, James, but on the days/hours that he wasn't at the desk the rest of the team was lackluster and acted disinterested in greeting or helping guests. A couple small tweaks could take this hotel from good to great!

Clean room and centrally located. Minimal facilities — just a room in the building, good if you plan to spend all your time out and about

Enjoyable stay - clean modern hotel with friendly door staff

Nice location and helpful staff. Highly recommended.

This place is fine and affordable for the very expensive San Sebastián. Everything is within walking distance. Beds and showers need work. The bed is uncomfortable and the shower leaks everywhere if you use the big showerhead.

It was the perfect hotel. Well located, quiet, and with super helpful and friendly staff. Would definitely go back.

Excellent location - walking distance to the old town, the beach, cafe & restaurants, and the bus station. The bed was sagging a little bit though.

Nunca vayan a este hotel. Es carísimo y solo de dos estrellas. El desayuno lo tienen externalizado con un restaurante vecino y lo sirven sólo a partir de las 8 am!! De macera que si quieren ir a un tour temprano o alguna reunión no podrán tomar desayuno (que tampoco es buffet, muy básico y malo). El hotel no tiene ningún espacio común, la recepción es pequeñísima, las habitaciones no tienen caja fuerte y son pequeñas. Una horrible experiencia.

excellent location with lots of eateries a few minutes walk away, nicest staff, only wished room had a kettle, tissue paper, and an iron.

It was clean and nice. The people were kind. If I had to say one thing, I would like a bottle of water for each person.