Wonderful across the board

Very good

호텔 주변은 만족스럽지 않지만 호텔내에서는 모든것 만족스러웠음

We started our honeymoon here and are so thankful! The hotel is well maintained and beautiful. The staff are extremely hospitable and helpful. The food and espresso was great. The massages were also very relaxing. Would highly recommend and come back!

It’s the best hotel I stayed in.

Unfortunately, our stay was disappointing. Much of the spa was closed, our shower was missing a door, and the hair dryer overheated and shut off after about two minutes of use. When I mentioned this to the front desk, the employee acted as though this was normal for all of the hotel’s hair dryers. The hotel also advertises a free airport shuttle, but we were told it was full, and we never saw the shuttle during our stay. We were then told the hotel had an agreement with a taxi company for a set airport rate. However, because we were not waiting at the exact moment the taxi arrived, the agreed rate was voided, and we ended up paying nearly double. The pizza was very good, but strangely, it could only be eaten in our room because the restaurant refuses to serve pizza in the dining area, even when guests order other food as well. Overall, the combination of maintenance problems, limited amenities, and poor transportation arrangements made this a frustrating experience. I would not stay here again.

Hôtel très propre dans un quartier sale comme le reste de la ville de Naples. Aucun resto autour,. Le resto,de l’hôtel est bon mais cher. Qualités: à 21 euros en taxi de l'aéroport, personnel très gentil.

Beautiful hotel Free shuttle to Naples city centre

The hotel is beautiful. The room is large very clean modern it’s a beautiful Property breakfast was amazing Staff was helpful. The only issue is I’m not really sure. The reason I gave four instead of five stars. It’s in a really rough neighborhood and the first night they had a loud karaoke party that was definitely loud fireworks and they didn’t stop till 1230 at night. Thank God we didn’t have an early flight. We had one days later, but I can’t imagine the poor people having to fly out the next morning. I would say if you’re just looking for one night stay in a nice Property it makes sense otherwise I would avoid this area. Not a good area.

Room service food was no good.

Personalet var lite behjelpelig med å booke transfer og anbefalte meg et taxiselskap som ikke snakket engelsk, og som var dyrere, men ikke bedre enn de andre. Hotellet lå i et avsidesliggende strøk og det var rent uhyggelig i området. Vinduer var dekket til og hele hotellet hadde en uhyggelig stemning. Frokosten var også av svært dårlig kvalitet.

Pristine room

Tl;dr: Outstanding hotel in a not so good area! Summary: -Staff (all of them) were absolutely wonderful! Special shout out to shuttle driver Mauro who went above and beyond to help us out. Thank you Mauro! -The shuttle is very useful and there are extended times compared to what’s listed online. -WiFi is excellent for a hotel. 100Mbps down and up without a single drop during our multi-day stay. There’s one USB-A port by the bed and 2 in the TV that can be used for charging. They’re all slow charging ports so pack a power bank or bring a wall plug with you. -Rooms are very large and nice. There’s a ton of storage. There’s a safe and a mini bar fridge, though the fridge isn’t very cold. -Air conditioning is outstanding, especially given we went in the middle of a heat wave. -Shower pressure is very good, shower itself is reasonably sized. -Toiletries are awesome. They smell amazing and they come in small bottles rather than a shared pump. I brought my own stuff but ended up just using theirs. -Breakfast is a good start. There’s an assortment of pastries and a few staples like bread/fruit/cereal. The coffee is very good - you’ll have to ask someone for it so they can make it fresh and bring it to you. -The neighborhood isn’t great. I only walked during the day and never felt unsafe, but there’s trash, broken bottles and general dilapidation. It’s useless to walk - there’s nothing to see and it’ll take you 25 min to get anywhere useful.

Gold Tower was very nice and very clean. The location is not the best but it will do.

We enjoyed our stay at the hotel, and the staff was very friendly.

The room itself and the facilities before the room were all kept immaculately clean. The staff were all very nice and accommodating. It is in the commercial/business district, which is great if you want to be closer to Naples airport, but they do offer a shuttle several times a day to get into Naples city center and there is an onsite restaurant and coffee bar. Be sure to check out the spa services as there are a lot of great options available.

Hotel excelente, a localização não é tão boa. Funcionários da recepção prestativos e educados, porém alguns garçons do café da manhã, deixam muito a desejar.

Property was convenient. Neighborhood was a little sketchy would return if I needed the location to be the reason I stayed. It was unclear about the usage of the bar upstairs and the hotel management was quite helpful and the room was quite clean.

Gold Tower was amazing! It was our first time in Italy celebrating our 9 year wedding anniversary and i have nothing bad to say ! It was very clean and staff was always so welcoming and helpful. I’m a breastfeeding mom and although the rooms only had mini fridges , they had no issue properly storing my milk in their freezer during my week stay. The bars, breakfast and restaurant were beautiful and they had great food & awesome drinks . even the DJ played good music. We did the spa a day before leaving and it was so gorgeous and relaxing. Reading a book in the garden was awesome! Great place to stay and 7 minute scooter ride from the train station

Room is clean and comfortable