전체 평가 및 리뷰 Eurostars Aliados

Good

시설도 좋고 특히 직원들이 매우 친절하였습니다 위치가 너무 좋아 주변에 관광지가 몰려있어 도보가 가능합니다

Excellent hotel with great amenities and location is perfect!

Excelente propiedad céntrico y hermoso

Very Clean, non smoking, very friendly staff.

The property location is the best as it is central to a lot of restaurants, transit and tourist sites.

Great location, friendly staff

THEY STOLE MY CLOTHE

The hotel staff does not know their parking agreement. They referred us to a specific parking garage where they have a discounted agreement with, when it was time to check out, they give us a hotel card with a signature for the garage to apply the discount. The garage refused to apply the discount as we needed a card from the hotel with a bar code. The garage stated that the hotel only had 25 spaces and that they had run out of spaces. This was not explained to us at check in, we were given the understanding that the special rate was guaranteed. When we claimed the difference at check out, the hotel refused stating that the parking contract was between us and the garage. The Manager, Duarte, claimed there was nothing he could or would do. We will not stay there again because we believe we were mislead intentionally

Servicio regular, habitación regular

Great stay, hotel staff very accommodating and friendly, amazing amenities and cleanliness.

Great location, nice rooms, excellent service

I loved the room and the friendly staff. The room was big and lovely big shower and the thermostat was great to keep cool and comfortable in the room. The bed was big and the location was excellent to go to eat and at night to go around and hear music and sit in outdoor restaurants and cafes. Loved it!

S

The hotel has a perfect location and you are right in the centre of Porto where everything can be visited within walking distance and you are surrounded by many bars and restaurants. Unfortunately, the price-performance ratio is not right for me. The price per night is not favourable and for a 5 star hotel I was a bit disappointed: - Restaurant was closed and only room service was offered - The telephone (for room service) was always busy so you couldn't order anything - For the SPA area you have to book in advance and you only have about 45 min stay per day - There was a bottle of wine in the room but no cork opener and therefore not drinkable due to the constantly busy telephone These points would be OK if the price wasn't so high.

Ok

Great hotel for everything! Transportation, Shopping, Eatery and location!

Swimming pool was not filled. We weee not advised of this. Pool was having remedial building work done as we left. Yet the water temperature was still on show ! Why ?

One of the best hotels I have ever stayed. Staff very friendly, properly dressed. Room was excellent. Very big, comfortable and clean I would never hesitate to stay here again I highly recommend it to picky travelers like me it is worth the price .

Tudo certo.