The room and facilities were good, and most of the staff were kind and professional. However, I had a very unpleasant experience with one staff member who worked in the morning, wore a beanie and a gold necklace. While this person was friendly and talkative with other colleagues, he completely ignored me whenever I approached or spoke to him. On my last day, when I came to pick up my luggage, he stood silently without greeting or responding to my questions—just watching me as I took my bag and left. I don’t expect every staff member to be cheerful all the time, but this behavior made me feel extremely unwelcome and uncomfortable. Although I do not wish to assume or suggest that this person has an issue with Asian guests, I couldn’t help but notice that the guests who were treated this way, including myself, happened to be Asian. It left a very negative impression of the hotel overall, despite the kindness of the other staff. I sincerely hope the hotel management identifies this staff member and ensures that all guests are treated with respect and courtesy.

All the modern conveniences in a perfect location for walking and taking transit to Dublin sights.

Brilliant hotel. Rooms are fantastic and breakfast was on another level.

I travel quite a bit and this was in my top 5 favorite hotel experiences!

Friendly staff, warm surroundings and a lovely room.

No sé

Wonderful stay, it exceeded expectations and was better than the listing suggests. Staff were all extremely friendly and helpful. Room was huge with a great kitchen, washing machine, dishwasher. Would definitely come and stay again, the tram is literally on the door step to take you into town

No hot water for two days. A bit of a nightmare. Staff a bit on the slow-side in dealing with this. It’s three days that Expedia’s customer support team are trying to contact them, without success. If you don’t encounter issues like mine, the place is fine, but if anything happens, they seem to be not trained to fix things quickly and in general terms, they admitted part of the building is a bit “problematic” when it comes to hot water. ( which is kind of crazy for a hospitality company, to admit ).

I really loved staying here. It's right next to the tram (remember that Dublin doesn't have a metro yet so this is clutch) and the express bus takes you right there from the airport in about fifteen minutes. Really beautiful downstairs with a great bar and restaurant. Genuine weights in the gym! Very grateful for that. Well designed room that was definitely enough for me for a week. It even had a washer in the room! Would book again the next time I go to Dublin.

Lovely

The person I was staying with is severely lactose intolerant and ordered a food (oatmeal) that typically isn't made with milk in the US for breakfast as there was no allergen listing on the menu to state how it was made. He ordered it only to have two bites, notice something was wrong, and be sent into severe stomach pain and sickness for the rest of the day. We asked for fresh linens at the desk since staff hadn't yet started cleaning our floor and the person I was staying with hadn't been able to make it to the bathroom before getting sick and we waited over two hours for them to be delivered. However, they were only delivered because I had to ask a cleaning staff member for a broom and dust pan to sweep up a glass that broke in our room (which I'd also asked the front desk for an hour prior when I reasked about linens) and the staff member noticed we were missing bed linens when she came in to Hoover. Cleaning staff were super kind and incredibly helpful.

The room exceeded expectations and was so clean. Staff were all lovely. The egg and bacon ciabatta from the coffee shop was absolutely out of this world...yummmmmm. Only issue we had was we paid for an extension and went out to cine back in only to find our key card had not been reactivated,went to reception and she corrected it straight away..

Always a lovely stay at Beckett Locke

Room was great, staff was fantastic... mostly. My friend was also staying and hurt her knee and needed an ice pack. A nice lady from the bar, walked over to the reception desk asked for an ice pack from the first aid kit. The receptionist gave a snotty "no", so we went back to the bar and she found some ice packs. That was an effort above and beyond to care for a friend of mine and I am ever so appreciative. I've stayed before this time and I will most definitely stay again.

Suite pour 4, photo comforme, lit agréable, parfait. Cuisine au top.

The place itself was great. Beautiful rooms, lounge, awesome cafe downstairs. We ran into a few issues with the temperature in the room not working, but the staff were quick to help and moved us to another room. The only negative I would say is there could be a little more attention to detail when it comes to cleaning the washrooms, our first room had toothpaste on the sink, and the wall beside the sink/toilet had seen better days as did the tile floor. Overall though we had a great stay!

Wonderful accommodations!

Rooms were very clean, hotel is next to the Luas so easy to get into the centre. Has a nice shuffle board downstairs and a bar area open till about midnight Hot water although my room didn't have great pressure but sufficient. Bed was comfy and next time maybe I'll get some stuff for breakfast to put in the fridge. Lovely staff!

I was generally pleased with the conditions of the rooms, friendliness and helpfulness of staff, general amenities, location. I was disappointed at not being able to dine nor enjoy a drink at the cafeteria due to non-acceptance of cash. Generally breakfast and other meals were enjoyed at the many eateries near the complex.

Φανταστικό καθαρό και μοντέρνο δωμάτιο! Πολύ άνετο κρεβάτι, εξοπλισμένη κουζίνα, όλες οι ανέσεις πραγματικά!! Απ έξω εχει τραμ για σύνδεση με το κέντρο σε 10 λεπτά είσαι εκεί!!!