The friendly front desk, the clean room, and the delicious breakfast left a great impression on me. Thank you!

PROS 1. Good location 2. Friendly staffs 3. Amazing facilities 4. Comfortable stays CONS 1. Hotel entrance's location

부부,대학생딸 3인여행으로 Two queen bed room 너무 여유있고 쾌적하고 좋았습니다.

깨끗하고 시설이 굉장히 만족스러웠습니다. 로비 직원도 친절했어요.

Everything was satisfactory. One thing that bothered me was the cleanliness of the toilet. I found some stains and hair on the floor on the second day after the cleaning service. But overall, I would recommend this hotel.

We went down for a Canucks game for my son’s 11th birthday and stayed here. I had emailed the concierge prior to our stay about our plan. Upon arrival the front desk, valet and bellhop all wished my son a happy birthday and when we entered our room there were Canucks coloured balloons, a pic of the mascot wish him a happy birthday, a cloth cake and even a Canucks scarf. My son was so excited and I was so very touched. It made us feel so special.

Amazing balcony view.

Wonderful service, friendly staff.

Great

Our room and our view was beautiful. Also, every single member of staff were incredibly warm, kind and helpful. It really made the experience top notch. Would definitely come back again!

Amazing hotel and staff. We unfortunately were there after it sustained water damage so some of the common areas were unusable. That being said, every other aspect of this hotel was lovely.

GREAT staff. Wish I was aware of the construction, EXPEDIA, thanks!

Great staff, very nice rooms

Didn't know was under construction when i booked

Room was great. Staff very attentive and quick to respond. They have a policy of taking IDs for each adult staying in the room and press hard if you object. As a frequent business traveller this is a very rare demand. After a long travel period to get to hotel, guests want a smooth quick welcoming experience at the front desk. This is an unnecessary hassle and starts the stay a little difficult.

Beautiful hotel. We really enjoyed our stay. I would recommend and go back.

Outstanding hotel, strong commitment to patron experience. Upgraded my room for free and regular twice daily room cleaning, very nice gym and amazing location. Recommend to all!

Stayed at Paradox Hotel Vancouver recently and it was honestly a letdown. The property was under some major renovations during our stay, and with only one elevator working, we were often waiting up to 10 minutes just to get up or down. It became frustrating pretty quickly. The room itself didn’t meet expectations either—there was sticky residue on some of the cabinets, which made it feel like it hadn’t been properly cleaned or maintained. This was our first time staying here, and given its “luxury” reputation, we were expecting a much higher standard. Unfortunately, the overall experience fell far short of that.

Excellent Staff

Amazing staff. Beautiful hotel. Great location. However, a recent flood/water leak in the hotel had created an experience we would have passed on. Drilling on the main floor/lobby started at just after 7am. Room service was not available. Only one elevator worked for the entire week we stayed. The communication was not top priority as we were only notified days before heading to Vancouver and had already confirmed and paid for our stay. For a high class hotel, known all around the globe we did not find the amount we paid was worth the hype.