깨끗하고 생각보다 조용했어요^^ 호텔 입구에 웰컴 워터와 신성한 사과도 센스 있었어요^^

편의시설

good

합리적 가격에도 불구하고 모든것, 객실, 서비스, 조식, 로비에 물과 사과 등 교통 등이 모두 만족스럽다. 여행 경험이 많은데 가격에 비해 서비스가 모두 훌륭하다.

[Location] Not city-central but great. Right above the bus terminal. trip from-to airport is extremely easy. Walking distance to various city foodie goodies. Very close to Tram station. [Accomodation] Amazing. Very clean, very spacious. At check-in, we paid 20 some euro to get room upgraded from Double to Junior Suite(If i remember correctly). New room was amazing. [Overall] Very Kind staffs, Hotel seems almost brand new. Only part I didn't enjoy was the fact that hotel lacks car-friendly entrance so if you ride taxi, you might have to drag your suitcase a little bit longer than usual. (unless you park underground I guess but haven't tried)

Hotel bien ubicado con cuartos amplios

fint hotel som ligger sentralt

This is a wonderful hotel.The location was great and the staff helpful professional and excellent. The Dining area is lovely, offering a buffet breakfast, lunch and dinner at set times with balcony views.Easy access to transport to get around. .A excellent stay.

The staff was great. The rooms were nice and clean and well prepped. The breakfast was fantastic for a hotel breakfast. The location is convenient however finding the entrance and offloading our stuff was confusing, having never been to Bilbao before. You can either goes into the underground parking lot and pay a little - although it's not immediately obvious the lot serves the hotel - or pull over on the side of a busy, narrow street that was undergoing construction. But once we were in the hotel it was a good experience. We'd stay there again.

Easy to get to the hotel and around Staff was helpful Could be a bit cleaner some hairs on wall at the bathroom

We had a nice room. Breakfast is very standard

The best and more convenient hotel experience in Bilbao, and for a good cause!

Good location to get around the city

Gran ubicación, excelente atención

Large room.

Nice place to stay with comfortable rooms and good meals

El hotel tiene un excelente servicio y está ubicado sebre la estación de autobuses. Eso hace que transportarse sea muy fácil.

Great location and relevantly still new.

Clean room, the apples in the lobby were a nice and appreciated gesture. The location was a little out of the way for our ventures, but safe and allowed us to park the car nearby.

This was a very disappointing experience. When I arrived late at night after a flight, I discovered that the hotel had scheduled a water shutdown between 00:00 and 04:00. As a result, I was unable to shower, brush my teeth, or even access drinking water after a long journey. Had I been informed about this in advance, I would have chosen a different hotel. Unfortunately, despite raising the issue with the hotel, they declined to offer any form of compensation or acknowledge the inconvenience caused. Clear communication about planned maintenance that significantly affects basic amenities is essential.