Comfortable stay, clean. Slightly below average complementary breakfast.(nice orange juice.) Had difficulty trying to get a receipt to prove I had paid a deposit. Staff slightly hostile and no information provided. Cleaning was alittle "invasive". Aircon provided which was needed to be honest.. when checking in, it was very warm and busy, eveyone had to check in at 3pm tho rooms were ready.. causing a sudden rush which staff didn't handle very smoothly. "Spa" and Gym services was okay but lack of staff and information. I would stay again based on locaton and pricing. Beautiful building but mismatched furnishings. Room "themes" etc and such charms what are written on their webiste don't really come to life beyond the reception area. It felt commercialised with an attempt to create a unique experience what unfortunately didn't show. Overall 6/10