Great location. Friendly and efficient staff. Love being in the city center, within walking distance of so much of beautiful Bilbao.

Yes

Great location. Cozy room that was immaculately clean. Good communication from staff before arrival. Modern, functional, good value.

The room is so cute! Better than in the pictures. Everything seem renew. Service has been great before getting there and taking care of all details. Thanks to Olatz who was helped us in our check-in.

Great location in old town, close to train station, very clean & modern room

Room was lovely and clean, lady at reception was lovely but found the room to be quite cold

Muy bien! ubicación increible, diseño muy guay, todo muy limpio, tranquilo, perfevto. Todas las habitaciones molan bastante, cogimos la Idoia por la rima, porque nos gusaban todas las haitaciones asi que habia que coger algun criterio. Lo unico que se me ocurre que podria mejorar seria extractores en los baños. Pero vamos si vuelvo a Bilbao me quedo aqui

La chambre était tres propre, tres calme. Par contre, il etait dit que pour une arrivée entre 8h et 20h, le chek in serait fait avec 1 personne mais je n'ai pas été accompagnée dans la chambre et de ce fait, n'ai pas réussi à faire fonction la cafetière (en photographiant le QR Code, j'ai été "renvoyée vers 1 application You Tube dans laquelle il n'y avait aucun tuto) et je n'ai pas su non plus mettre en route le porte serviette chauffant. C'est dommage. Enfin, il était précisé qu'il y avait la possibilité de laisser les bagages à la réception en consigne mais quand je suis partie à 8h30, il n'y avait personne à la réception.

I found the hotel centrally located in the old city centre with cathedral & Plaza Nueva nearby. It’s a 20min walk to the airport bus stop and the Guggenheim museum. Countless cafés, bars and restaurants are around. The room was very clean and had tv, aircon, hairdryer, capsule coffee maker and electric heater. I liked the decoration and the balcony. When I checked in I encountered a multilingual receptionist who was very friendly and gave useful tips. As a tip: rooms towards the alley let you hear street cleaning and party people at night - earplugs are recommended.

Posizione super comoda, nel centro del Casco Vejo. Accesso alla struttura e alla stanza tramite codice, molto comodo. Stanza pulita e confortevole

Bra rum, men iskallt när jag kom dit. Fanns element som fick upp värmen. Otroligt otrevligt bemötande i receptionen. Ointresserade, snobbiga och sa gjorde precis det som var nödvändigt.

Great staff

The reception staff was very nice. The room was clean.

Excellent clean and new stylish room. Great location. Very quiet despite the location. I hVe a very light sleep and it was the weekend

Väldigt bra rum men varför ha ett badkar mitt i rummet? Utmärkt badrum med dusch finns dessutom.

I got a medical condition on my eye so i should keep it closed as much as possible until my flight and asked for a late check out. This was met with absolutely no not possible because the room had to be cleaned at 11 am. At 12:30 pm the cleaning ladies still cleaned other rooms, so my late check out was not affecting anything. Also the room was extremely hot and I cannot recommend this hotel because of the service level and noise and lack of airconditioning.

Fint hotell, glimrende beliggenhet

Room was very clean, very well located to old town

Jättebra läge.

Todo excelente