I arrived at 2:15 pm. Check in time is 3:00 pm. I was made to wait 45 minutes in the lobby( with no comfortable chairs). The reason is that the rooms are not ready. This is a lie and has occurred to me before. Please be kinder to your GUESTS.
When I checked in and I was supposed to be enjoy public bath, but bath temperature not warm enough to stay bath
Otherwise it’s quite comfortable and room is quite comfortable space which I really liked it
mizuho
출장
10.0
/10
34주 전에 리뷰함
Expedia Group verified review
清潔で、とても親切、いつも快適に過ごせています。
Hoi Wai
8.0
/10
36주 전에 리뷰함
Hotels.com verified review
the single room is very much overpriced for 40000 yen a night. the checkin took so long even I didn’t have to queue.
Good location in the entertainment district of Kobe, if Jazz, KAraoke, and cocktail lounges is your destination. Price was right, staff freindly, location good for us, but don't sign up for the breakfast.
Verified traveler
8.0
/10
67주 전에 리뷰함
Hotels.com verified review
It was fine, I stayed for about 30 days total and the bedding was never changed, and the floors were only vacuumed once and I had to ask for it. The staff were all nice