전체 평가 및 리뷰 Tru by Hilton Minneapolis Downtown

Terrible experience!! I paid USD 100 by cash as a deposit. When I checked-out, a lady at the front said that somebody must bring my money. Now, I back to the hotel to pick up my luggage but still, she said exactly same thing. Because my time in this country is very limited, I could not wait such a long time without certain schedule, there was nothing I could do but just left the hotel to move next city. I am super curious how they return my money back.......

Overall, a good stay!

Well the property is nice location very accessible to all downtown,l like that a lot an

Very convenient:/ everything is near .. staff very pleasant 😃

Great value, great property, super friendly staff.

I only stayed one night. So Idk about the facilities since I didn’t use any. However, the staff were super helpful and friendly. The room was clean and nice. The only thing was the bed sinks in? However, I usually have bad back pain if the bed is too soft, but I woke up with no pain so that’s good. There is no on property parking so you have to find some parking around the area since it is downtown. Overall, very good experience, clean, and very friendly staff. Would recommend this place.

Nick was great a greeted us warmly

The property was in a prime location! The app said there was a hot tub and there wasn’t. Other than that we had a great time!

Property was clean and room spacious. Staff were friendly and helpful. There is no self parking on the property. They provide available nearby self parking structures. Valet parking is available for $47 dollars/day.

The bathroom faucet was not even connected in our room. We had told the front desk the first night, but it was never fixed during our 2 night stay. Hopefully it gets fixed before the next occupant is there.

Friendly staff and clean rooms

The staff was nice and friendly

We had a great stay! The staff was excellent You will love George. He works in the breakfast area!

Location

Good stay

Nice quick stay

I like the location for a first time visitor to the city.

The valet is way too expensive, and all the singe-use plastics that came with breakfast made me sad. I loved all of the staff, very nice and friendly. The room was a good size and very neat.

Excellent employees. Everyone we encountered made a point to greet us and asked how our stay was going. The Valet parking was so helpful and convenient. We will definitely stay again!

Air conditioning didn’t work in entire floor and staff pretended not to know for the first day. Rude front desk staff.