Let me start by saying this was my first trip ever to Memphis and I only googled five star hotels which is how I picked this location. And I could not be any less impressed, staff impeccable, very friendly, warm, courteous I've never been to a location where I did not need to ask for towels after day one we had enough towels that we had some we didn't even touch in the room, so I must say the accommodations for guest are beyond reproach. Great will return.!!!!