7.2
좋음
리뷰 1,001개
청결

7.4

편안함

8.0

서비스

7.8

실제 이용 고객 리뷰 Brandywine Plaza Hotel

페이지당 리뷰 수
20
40
상위 리뷰
Verified traveler
6.0
/10
184주 전에 리뷰함

Hotels.com verified review

so so. decent place, but doesn't have things for tour in near neighborhood. you should have a car
Walt
10.0
/10
59주 전에 리뷰함

Hotels.com verified review

Great place. Would stay there again.
HELENE
icon-친구 및 가족
친구 및 가족
2.0
/10
61주 전에 리뷰함

Hotels.com verified review

The hotel was closed
Persio
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
61주 전에 리뷰함

Expedia Group verified review

DO NOT STAY AT THIS HOTEL!!!!!!! I booked this hotel and we had to switch rooms cause the air conditioning wasn't working in the first room they put us in. Halfway into our stay, we woke up to find out that the electricity and water went out in the middle of our stay and we were forced to check out early. The hotel now refuses to process our refund after they promised to do so. DO. NOT. STAY. HERE
자세히 읽기
Verified traveler
icon-출장
출장
6.0
/10
61주 전에 리뷰함

Hotels.com verified review

Been here a few times, it is good enough. It is usually quiet and functional. The breakfast works, the rooms are fine, etc etc. For the price I'm pretty happy with it. The facility is older, and they are doing what they can. Limited capabilities, wear and tear, and the elevators are not entirely reliable.
Gary
2.0
/10
61주 전에 리뷰함

Hotels.com verified review

This was the worst customer service I have ever experienced. The hotel lost all power the weekend before and was closed down. We drove 45 minutes out of the way and HOTELS.com had no communication with us . We had to drive back toward Philadelphia and at the last minute book another hotel which was substandard. I feel like a refund or free stay would be appropriate for compensation of the time wasted.
자세히 읽기
Loic
2.0
/10
61주 전에 리뷰함

Expedia Group verified review

We got to the hotel, there was no electricity. We never got the information regarding power outage. Once at the hotel, front desk people did not provide us with any accommodation nor compensation. Overall, a very disappointing and unprofessional service.
MARIA ELENA
icon-여가 가족 휴가
여가 가족 휴가
2.0
/10
62주 전에 리뷰함

Expedia Group verified review

El hotel estaba cerrado sin previo aviso era casi 10 pm ..encontrar otro hotel acesa hora !.. QUE HORRIBLE EXPERIENCIA ...llegar a un hotel sin luz y sin servicio.
Lizet
icon-여가 아이와 함께
여가 아이와 함께
8.0
/10
62주 전에 리뷰함

Expedia Group verified review

It was an okay stay for a state I’ve never been - although there were scandalous teens late at night hard to find parking & the front desk lady was rude.
Taraesha
icon-출장
출장
10.0
/10
62주 전에 리뷰함

Expedia Group verified review

This was a nice hotel tucked away from the city. There were a few conventions going on so it was a lot of people there at once but it was a good experience
Ashley
icon-친구 및 가족
친구 및 가족
2.0
/10
62주 전에 리뷰함

Hotels.com verified review

We had no power or water and had to check out of the hotel
Jason
10.0
/10
62주 전에 리뷰함

Hotels.com verified review

Good friendly staff. Great location
Maria Pilar
4.0
/10
62주 전에 리뷰함

Expedia Group verified review

Decoration and bedrooms are nice, but in our bedroom the fridge was not working. We asked many times to different employees about the problem, only in the Night they changed it. An accident happened in the basement pipes. Flooding and shut down for whole day. No breakfast and customers have to move to another hotel. The manager was gentle and reimburse the money. Also and help looking for new accommodations. Accidents happen, but the hotel was not in a good shape. No emergency lights in hallways and stars.
자세히 읽기
Jamie
icon-출장 가족 휴가
출장 가족 휴가
4.0
/10
62주 전에 리뷰함

Expedia Group verified review

The Lobby temp feels like the thermostat is set on 90. The power went out and there were no backup lights or assistance to get out of the hotel.
Verified traveler
icon-친구 및 가족
친구 및 가족
10.0
/10
63주 전에 리뷰함

Hotels.com verified review

The room and beds were super comfortable and clean! Check in was quick and easy. No complaints!
Ukulo
4.0
/10
63주 전에 리뷰함

Expedia Group verified review

Service is very poor, they can not give towels saying they are out it. The lady in charge of breakfast is not professional at all.
Tonya
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
63주 전에 리뷰함

Expedia Group verified review

The website says breakfast but hotel weekends weren’t free!!! There were no towels in the room and they didn’t clean the room next day. We were locked out of the room our second night.
Tonny
icon-친구 및 가족
친구 및 가족
2.0
/10
63주 전에 리뷰함

Hotels.com verified review

Thanks to Hotels for the bad service so i got to pay for 2 nights but i was only there 1 night. No customer service at all
Christopher
icon-친구 및 가족
친구 및 가족
6.0
/10
63주 전에 리뷰함

Hotels.com verified review

Room was dirty and run down. The pictures of the hotel must be from 20 years ago. Would not stay here again.
william
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
64주 전에 리뷰함

Expedia Group verified review

I’m 72 and this was the worst place I’ve ever stayed in my life. Screaming drug users next to our room. Absolutely horrible service from the front desk. We couldn’t go to sleep until 2am because of the drug users next door to our room. Do not go near this God awful place!!!!!
페이지당 리뷰 수
20
40

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