전체 평가 및 리뷰 DUNA by DW

I recently had the pleasure of staying at Duna Hotel, and I was truly impressed. The hotel's tranquil ambiance and rustic aesthetic created a serene environment that felt like a retreat from the hustle and bustle of daily life. The staff were incredibly accommodating, allowing me to drop off my belongings before check-in time, which added to the stress-free experience. Overall, my stay was delightful, and I felt well taken care of throughout my visit.

The place was close to the beach and the room was amazing

Amazing stay and I will definitely be staying here anytime I’m in San Juan

The area and the property was amazing. The only feedback was the space was smaller than advertised and I wish there was someone onsite to answer any questions or issues. In all, a good experience.

Great property and they were very responsive, and attentive. The ambiance was so nice and we are so glad we decided to stay there and we will definitely go there again. :)

One of the worst hotel experiences I have had. From a curb appeal or even looking at pictures you may think this looks like a great place to stay. During my short stay with DUNA by DW I didn’t even basic accommodations that any hotel should provide. The shower was functionally terrible along with a lacking of hot water for a long duration of my stay. To a point where my partner and I had to use the outdoor shower in the common area in bathing suits to shower. The living space in our room prior to entering, was covered in sand along with inside the sheets on the bed, which were also covered in sand. This caused irritation and a rash. This hotel was also infested with mosquitoes and cockroaches. It seems to be an ongoing problem for them after looking under their table in the kitchen. There was Raid mosquito and cockroach repellent. Lastly, there were earplugs next to the bed, concerned and questioning, my partner and I did not find out that there was a noise problem until later in the night of our first day. I have thus reached out to Expedia and DUNA by DW with no action taken on their end for the terrible services they provided. Please do yourself a service and do not stay at DUNA by DW.

I absolutely loved this place

Perfect place to stay everything is close!

Everything about this property was amazing except for the cockroaches.

Amazing me and my finance loved it

Love the place and the vibes. Very clean!! I definitely come back ♥️

Awesome place for couples, clean and quiet. We definitely are going to stay again.

The best property I have stayed at visually and the space you get is incredible!

Will definitely stay there again, loved every moment.

I love DW ❤️

Nice quite neighborhood area with good communications from the staff

Loved it!

It was calm and relaxing.

We loved this place and would definitely stay again. It was comfortable and clean, had nice amenities, and was within walking distance to a few restaurants and Ocean Beach. It’s a bit further from some of the nicer restaurants but Ubers were cheap so it was a good spot for our first visit to Puerto Rico.

Very nice property, looks as-advertised. About a 5 minute walk from the beach and beach chairs are complimentary. Guests can leave store their luggage before check-in or after check-out for free at DREAMCATCHER a few blocks away. Beware that DUNA charges a 3% fee if you pay with a credit card (this did not show up in the Hotels.com calculation).