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Super Zimmer, Frühstück, Location; ‘opportunity to improve’: Wir sind mit Kenntnis des Personals auf einen Day Trip gegangen. Leider war unsere Suite nicht gemacht als wir zurück kamen und duschen wollten. Das Personal kam gerade und wollte putzen. Das war nicht organisiert. Whitens: Total schmierige Fenster- und Glasscheiben am Balkon. Erwarte ich anders in den wenigen Suiten. Danke

It’s a beautiful property that sits right on the main road. Easy access to everything. The staff is lovely. And the rooms are beautiful. You can walk there from the ferry from Santa Cruz.

Really nice hotel and staff were all brilliant. Food options for vegetarians were very limited and it wasn't obvious where you could top up water bottles (there was a water fountain behind the back of main reception). Overall very good.

Beautiful property in San Cristobal. Our family of 4 had the oceanview room. It was such a joy to watch the sea lions play from the pool. We had a busy vacation so it felt heavenly to rest and relax at the resort for a couple of days. The food was great. We had the breakfast buffet and their poolside menu. The burgers and pizza were excellent. The hot chocolate was loved by all. The beef stew in the morning with the plantain patties and yuca bread were so great. We celebrated my husband's birthday here and they brought us a yummy dessert of brownie and ice cream to share. It was lovely. The front desk staff and wait staff were all excellent. We highly recommend!

This place was great. Staff is super helpful, great location, great bar, etc.

instalaciones y servicio excelente. 10/10

¡Me encantó! Fuimos con mi hija y la piscina temperada por las noches, después de increíbles días de aventura, era el mejor descanso. El desayuno top y la vista al mar desde la habitación, una belleza.

The breakfast selections were excellent off the menu were excellent and reasonably priced. All of the tables had incredible ocean views.

This hotel was top notch from the room, to the staff, to the food. Highly recommended.

Spacious rooms, beautiful view over the ocean. Breakfast: do not expect quality food! Butte is yellow and disgusting. Real bread not provided (though there are good bakwries in town), Cheese very low quality and even eggs taste odd. Pool and lobby area: bring your headset. Same music every 45 minutes for 3 days. Staff unable to change the music.

Friendly and helpful staff, beautifully appointed rooms, spacious public areas, centrally located, wonderful sea view.

The very friendly staff

2 very small room suite without any Galapagos flair. Nobody helped with luggage to and from the room. No internet for the entire stay. Personell was kind of friendly but very cool and reserved. Asked for help to find a place and was told to use Google Maps. Breakfast not fresh prepared but dry and old. Next time will stay at Golden Bay Hotel.

This hotel was exceptional!! Great personnel, excellent receptionist who recommended really nice tours and drivers. Great servers at the restaurant in the evening, we enjoyed it. The pool area is very serene and beautiful, overlooking a beach with baby sea lions 🦭❤️

Unfortunately this was the worst hotel we experienced during a 2.5 week honeymoon in Ecuador and the Galapagos. A huge surprise to us as Indigo marketed itself as five star and we made a note that it was our honeymoon and really did expect five star service or at least four. In addition this was by far the most expensive hotel with one of the nights totally 520 and the other averaging 450. I’m writing a full review in order to help other travellers but also in the hope that IHG get in touch. It was a real shock. The pros: on arrival we were greeted by the lovely Emily who was sweet and welcoming. The lady who helped us on exit was also very lovely and the waiters in the main restaurant were charming. It’s also a great location and the bed and pillows were very good. We almost had the best night sleep of the trip… The cons: the hotel mentioned it was soundproof. Not the case. While the noise of the sea lions didn’t bother us (you can’t control nature, nor should you try!!) what did bother us every morning before 6am was the other hotel guests. we could hear them open their safe, use the loo, talk to one another. We were also positioned right next to the cleaning room (a shame… we thought as honeymooners we might get a nicer room) so we were woken by that throughout the night/early hours of the morning. The breakfast was lacking for a five star (the egg chef was lovely and the eggs were nice) but everything else was limited and the coffee was truly awful. Finally, on our f

super kind staff, very convenient location, great food

super kind staff, convenient location, great food

Very good hotel, modern facilities, comfortable rooms, and very good food service.

best staff. amazing location