We got the train

it used to be a best western but clearly isn’t any more, been bought out and it’s turned into an awful place. the room stank, the carpets didn’t even reach the edge of the room and was lifting at the sides, the doors creaked, the floors creaked, the walls creaked, the bed creaked worst of all and for someone with sleeping problems i’d be awake all night. plug sockets didn’t work, the bathroom was a state and didn’t fancy showering in dirt and grime. people banging on the doors, you can hear every room in your corridor as if people were talking next to you, screaming and drunks from the estate behind and the car park was no where near secure as our car was being eyed up as we parked. stayed for all of 20 minutes before booking elsewhere. front desk said our reasons for leaving ‘wasn’t good enough’ and excuses. cheap doesn’t mean cheerful, AVOID AT ALL COSTS

Room was in ok condition, TV was wonky, a fee screws sticking out the wall & a picture hung up wonky but didnt really bother us to be honest. In the bathroom the toilet seat didnt fit the toilet properly & was very loose. The hotel it's whilst it has been recently been redocrated, its still quite dated & looks tires.

This hotel is the epitome of you get what you pay for, if you want a cheap place to sleep and NOTHING else you will be fine. But aside from that, it’s lacking a lot of love, the hallways are terrible and outdated, the rooms need to be cleaned to a better standard and the lift needs to be fixed

Parking was good

Avoid. The rooms are dirty and tatty, the hotel is full of abandoned material and broken furniture, the walls are paper thin and bathroom fittings are hanging off. Not a pleasant stay at all. It makes The Overlook Hotel feel warm and hospitable.

It was okay. Could do with a lot of refurbishing

Staff didn’t talk much but were pleasant enough, room was in awful condition. Unsure if the curtains were dirty or mouldy, bedding was ripped, shower had parts missing so could not move shower head.

The room booked was a superior room. If what we had was superior then I'd hate to think what the other rooms are like. Light fitting come away from the ceiling. Bedside lights with no bulb. Vanity light with a blown bulb. The lift was out of order. If we'd been disabled that would have been a huge issue. It wouldn't have hurt to have let guests know in advance. I get it was cheap but I don't think it would hurt to make an effort. Would I recommend it? No. Would I stay again? No

Parking was secure and easy to find

This hotel is truly awful. The most recent reviews confirm the negative experiences. It’s in a terrible state, dirty and noisy. The fire alarm went off in the evening and the curtains were so filthy I couldn’t even touch them. The bathroom had missing tiles and the floor grout was black instead of the expected colour. The lift is out of order and appeared to have been so for a very long time so if you struggle with stairs, you must avoid this place. If you’re looking for a clean hotel and a good night’s sleep, this isn’t the place for you.

Nice

The room smelt the bed was uncomfortable the bathroon smelt like a open drain we oaid for 2 nights but onlt stopped 1 night because how bad the accommodation was.

Parking available & shops nearby Very tired looking establishment . Staff friendly. Bed comfortable & quiet room

Probably the worst hotel I have ever stayed in. Very poor renovations Mirror fell off wall in bedroom Dirty and I’ll fitting carpets - trip hazard Shower screen broken Mold around bath Broken flags on entrance steps - trip hazard Unclear signage Executive room had double bed in space intended for king size bed Minimal bathroom products (including empty sanitary bag holder) Not worth a single penny! Felt unsafe in every respect. Photos taken to share with hotel if they contact me as requested.

Satisfactory

Very very basic, lift not working, no water pressure. Bed was fairly comfortable. If you want cheap and not so cheerful then go for it. If not spend a little more and stay somewhere else

Downstairs smelled of cannabis but upstairs corridors were good.

These rooms are those are from 90s and nothing is clean even towels have hole in it Bedshetts got hairs

Overall the hotel is run down and tired looking. Broken steps and trip hazard leading to front door. Corridors smelt of stale cigarette smoke. Mattress had a huge dentition in the springs on one side. Bathroom broken handle on door, dangerous broken electric cover on heated towel rail. Cracked/broken window and covered in cobwebs. Shower wash empty and shower head broken so could not fix at any height. Toilet brush no handle. Room not serviced. Sadly this hotel is indicative of the general area, run down, dirty with rubbish and unloved or cared for.