Habitación limpia, todos los servicios

Esta visita me quedé muy decepcionada especialmente con la persona de recepción. Esta un argentino. Soy mexicana. Y percibo el mal trato de las personas de esa nacionalidad. Yo llegue muy noche. Es mi cuarta vez que me quedo en ese hotel. Y me quedo ahí por la cercanía que tiene del Ado, de la quinta avenida. Por que estaré fuera del hotel y no ocupa el hotelas para dormir. Pero la anterior vez también tenían personal extranjero y también estuvo grosero. Esta vez ese argentino muy apenas me dirijo la palabra. Parecía que está mudo. Cuando llegue lo saludé y me ignoro. Yo llegue y le dije tengo una reservación ya tenía mi ife en mano. El tipo prácticamente hizo el proceso en silencio. Percibi su falta de curtecis por ser mexicana. No deberían tener personas que no saben trabajar en recepción y personal ilegal

En general todo bien, solo el baño si estab

La primer noche estuvo fatal..nos tocó una habitación junto a la alberca y unas personas gritando .tomando y fumando y la habitación llena de humo se retiraron 6am...y esas personas eran americanos y aparte del ruido y todo se robaron mi toalla q deje en el camastro .al día siguiente todo mejoro ...pedí cambio de habitación...

No tiene nada de hotel, la habitación que te ofrecen en las fotos, nada que ver a la que llegas. Muy sucia, pequeña, vieja con animales, el wifi no llega, el aire acondicionado, más el viejo ventilador no ayuda a que fluya el aire adecuadamente. La puerta de la habitación con llave física pero se ve insegura. Las sábanas de cama manchadas con un frigobar viejo, la regadera goteando y saliendo el agua a la parte del escusado, olor a humedad muy horrible. No existe vigilancia solo hay un cuarto pequeño (que lo llaman recepción), el acceso al pasillo donde están las habitaciones siempre abierto, sin garantías de seguridad, se encuentre lejos de playa nada que ver la parte que dice acceso a playa. La peor experiencia que hemos vivido. Solo estuvimos 1 hora ahí y tuvimos que cambiarnos de lugar.

Nada que ver las fotos que presentan, es un hotel para pasar la noche y hasta ahí.

Solo dormi unas hora,.pero fue excelente, lo único que no me gustó tanto es que cuando llegue olía mal como si ubieran limpiado con un trapeador sucio deje las puerta abierta unas horas y se fue el olor

La atención del personal fue muy buena, y la ubicación también

Great location, personal really helpful. But parking place. I won’t recommend if travel with car. Other than that good place to stay

For the price I paid ($20 USD / night) it was a decent stay. The rooms were cleaned thoroughly, the staff were friendly for the most part. The beach advertised is not swimmable, as there was massive amounts of rotting seaweed on the beach. Perhaps, it was a seasonal/temporary thing form a storm, but it wasn't possible to swim there. The area was a nice touristy district, with lot's of familiar American restaurant chains, as well as authentic Mexican restaurants. There is no Uber in Carmen, so you will have to use Taxis to get around. The complimentary breakfast was only toast and coffee, but there are several places open nearby for breakfast. All in all it was a decent stay.

For the price I paid ($20 USD / night) it was a decent stay. The rooms were cleaned thoroughly, the staff were friendly for the most part. The beach advertised is not swimmable, as there was massive amounts of rotting seaweed on the beach. Perhaps, it was a seasonal/temporary thing form a storm, but it wasn't possible to swim there. The area was a nice touristy district, with lot's of familiar American restaurant chains, as well as authentic Mexican restaurants. There is no Uber in Carmen, so you will have to use Taxis to get around. The complimentary breakfast was only toast and coffee, but there are several places open nearby for breakfast. All in all it was a decent stay.

Tout est beau et parfait

No beach close by. The pool was small and had sketchy looking wires too close to the pool. People running up and down the halls was loud. Breakfast was a piece of toast and a glass of Tang type orange juice and a coffee. The place was a disappointment.

Excelente lugar, su ubicación muy buena y de fácil acceso

Buena atención y céntrico ,

The location is great only the washroom needs update. That's all

Wow, a small hotel that might not look like much at first glance… I highly recommend booking room 19. Why? Two large doors that open directly onto a super cozy terrace, with a rooftop pool and a view of 15th Avenue. Close to everything! The hotel staff are friendly and very welcoming. We truly invite you to discover this little paradise: charming, warm, and wonderfully peaceful. But is not a beach front

Bait and switch! This place is nothing but an old broken down hostel pretending to be a hotel. They advertise private beach and private beach bar that doesn’t exist they are blocks away from the beach. They advertise breakfast included it’s not even a full continental at sweet bread and coffee and what used to be the communal kitchen. The gaps on the doors and the windows do not keep pests out and do not keep air-conditioning in. We booked the room for four people we were given no soap and two tiny bottles one shampoo one conditioner and two towel towels. When we asked for more we were literally told no that’s all they will provide. There are gaping holes behind the air-conditioning unit for pest to get in. Everything is rusted and dirty there is no bathmat towel and the showerhead comes so far out the floor floods no matter what you do. There’s no hand towels no washcloths for your face. The full-size fridge is not it’s a mini fridge and it barely works. The full-size refrigerator is in the communal kitchen from when it used to be a hostel. The electrical wiring is bad the bathroom light kept going in and out so you could be taking a shower in the dark and have to wait for it to decide to work again. No remote was provided for the supposed free premium streaming services. When we asked for them to switch the box we were told they could not do it. The lady in the office didnt care the only bright spot was Gabby from housekeeping. Not even on my brokest day would I stay again

Was no electricity for several hours. Not possible to stay in room without AC.

Na