Super nice hotel, that sadly has a rather horrible check in and key system.
On that front it feels more like a budget hostel asking you to download an app and enter a ton of details to "check in online".
I'm totally fine with a self check in via a tablet at a front desk - but this was just a stupid solution and an annoyance when checking in - especially on group bookings, where there were issues with who got access to what rooms with the keycard on the app.