친절한직원

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This is a relatively new property, nice, clean, and modern. The pool area is beautiful, and they have great food at the restaurant onsite. The food onsite is quite expensive though; I recommend going to the Oxxo rightaround the corner for water and otjer small in-room items. The location isnt great, its about a 20 min walk to Barrio, which is okay but definitely not in the heat. We ended up ubering to both Barrio and San Perdro. The staff are friendly but hard to find someone that speaks English.

Clean quiet nice staff

This is a nice hotel with an excellent breakfast buffet! The location is good. The rooms are very nice, well decorated and spacious. Our room got direct sun, so we were not able to open the drapes and enjoy the mountain view. Even with the drapes closed, the air conditioning could not keep up with the heat. Other than that, we had a very good stay. The staff was very helpful and friendly.

Excelente, very clean , great location. Super nice, coming back soon . Love it!

Overall experience was great! Every aspect of our stay was taken care professionally

Hotel elegante , moderno y en excelentes condiciones

3泊しました。テーブルが汚れていたことと冷蔵庫が機能していないことが気になりました。他の方も冷蔵庫が効かずクレームして変えてもらったといってました。 部屋は広くて快適でしたし、徒歩圏内に食事や買い物ができるところもあり便利でした。しかしワールドカップ開催中でかなり高額でしたのでコストに見合わないと思いました。

Exelente, muy cómodo, limpio y amplio.

only smoking on first floor outside

まあまあ。

staffs were very attentive to the guests

In Monterrey for the World Cup. Fantastic hotel! Very clean, all the staff were extremely helpful and accommodating. Parking is easy, safe, and free! Very comfortable stay. I hope to visit Monterrey and stay at this hotel again.

Perfect hotel, nothing to complain about at all! I had a great stay here and will definitely book this again if I return.

Great stay if the pool was a bit better the place would be perfect.

El personal amable, las instalaciones son bonitas. Estaban haciendo reparaciones en el área de bar y terraza, y te pedían retirarte máximo a la medianoche. No había plancha de ropa en ma habitación lo que no es práctico en un viaje de trabajo.

My family of four stayed at the Galeria Plaza Hotel. My children, 12 year old twins, found the pool refreshing on hot humid days. The staff was excellent. Thanks you to Francisco who took great care of us each morning at breakfast. Rooms were modern, hotel was in a great central location. It was a wonderful place to stay. The hillside views from the pool were amazing, as well as the mountain view from our room. Should we ever visit Monterrey again, we will not hesitate to book at Galeria Plaza.