Clean, quiet room at city center. Excellent coffee and brunch on property.

The staffwas great, the room was over price for how small it was. The shower didn't have a door so water got all over the floor. The air conditioning controls didnt work so I had to un plug it in order to turn it down.

Real Convenient everything close by and real comfy

Great amenities and friendly staff

El hotel es muy bonito la atencion al cliente fue muy buena

Excellent room, staff, food and customer service. Love it

Hola. No dormi nada. El aire acondicionado apaga el compresor cuando a temp indicada y apaga cuando lo consigue. Aunque lleve la temp a lo mas frio posible aun asi continuaba.. Ese prende y apaga toda la noche no m dejo dormir. No vuelvo. Gracias

Amazing staff, super clean family environment, and well-located. There are amazing and delicious restaurants nearby, along with stores; surrounded by the city's history, it feels incredible to stay here. I will definitely be back soon.

Excellent service

I stayed one night at the TRYP Hotel in Mayagüez. Overall, it was a comfortable stay with several positive aspects, but there are a few areas that could be improved. The access to the room was convenient, and the hotel offers several services that are a plus, such as parking and a snack bar at the entrance. The staff was very friendly and welcoming, which made the stay more pleasant. The bathroom amenities were also good quality. On the downside, the pillows were too high and uncomfortable. There were visible signs of humidity and areas that seemed to lack proper maintenance. Additionally, the TV in the room felt too large for the size of the space and the distance from the bed. The brightness could not be adjusted, making it almost impossible to watch comfortably. With some attention to maintenance and room comfort details, this hotel could offer a much better experience.

Excelente

YES

room was ok, the three night we stayed room was never cleaned

Las facilidades y cuarto estuvieron limpias y renovadas. Placentero a la vista. La hubicación del hotel muy buena, era muy facil encontrar que hacer y restaurante para ir a pie. Le doy 3 estrellas por que necesite que refrescaran la habitación, puse el cartel en la puerta y notifique en recepción y personal desde la mañana y no fue hasta las 7 pm que yo misma le pedi al personal que estaba en el pasillo toallas limpias y donde hechar la basura. El hotel estaba muy lleno y no había suficiente personal para atender las necesidades de los huespedes. El lugar de la piscina era muy bonito, pero el agua de la piscina estaba muy fría, no pudimos difrutar de ella. Si regresara, tal vez fuera en temporada baja y en estaciones calientes.

Todo excelente

Staff courteous

All excellent!

Excelente!

El aire acondicionado tumba demasiado durante la noche y tarda en encender. Luego de encender, no dura mucho tiempo encendido. Los empleados, la limpieza de la habitación y alrededores excelentes...

Clean room Comfortable space Safe area Close to everything downtown