테라스뷰 최고임. 루가노 지역특성상 이태리어 쓰시는데 영어로 말하면 잘 못알아들으시는 부분있습니다 그리고 호텔 바닥 자체가 걸을때마다 삐걱대는 소리가 나는 나무바닥이에요.. 이 소리가 옆방 윗방 다른 객실손님의 발소리까지 생생하게 다 들려요 ㅠ 방음 자체는 거진 안된다고 봐야해요 그리고 테라스 객실마다 간격이 띄어져 있는게 아니라 붙어있고 무릎높이 철장만 있거든요? 방음이 안돼서 삐걱소리가 들리는데 괜히 누가 테라스밖에 건너서 돌아다니나싶은 생각도 들었어요..여자 혼자 여행와서 예민한걸수도있고 딱히 테라스에 잠금장치? 같은건 없음 그냥 문 자체 닫는형식임! 그리고 아침식사 어디서 하는지,몇시에하는지 제가 못들은건지 몰라서 못먹었어요ㅜ 아마 0층리셉션 1층식당인거 같은데 어차피 2박동안 늦게 일어나서 못 먹었겠지만 그래도 아쉽네요 리셉션에서 맛있으니까 꼭 먹으라거했는데ㅠㅠ

Firstly, all employees are very very kind to me. I didn't expect facilities of the hotel because there are a lot of harsh reviews about that. It is only the location that made me decide. Of course, the location was perfect and when I saw my room, I was so satisfied. It was clean and had small terrace with wonderful view. Mattress of the bed surprised me and bedding(covers) also has high quality. Breakfast was not bad. I will visit this hotel again. I swear.

유럽호텔들이 다 그러하듯이 좋은 위치는 낙후된 시설을 의미하는데... 이 호텔역시 지불한 가격대비 좀 시설이 미흡하다는 생각이 들었음 하지만 제공된 아침 식사와, 식당의 veiw는 위의 불만을 상쇄시키기에 충분하였음.

Gorgeous location and beautiful views (particularly from the breakfast room). The room was comfortable and modern. The front desk staff was super super helpful and couldn't have been more friendly and welcoming to us.

Its location is perfect. Right next to a bus stop to the station, right behind it is a grocery and department store. Get a room with a view of the lake, it’s worth it! Breakfast is also very good, lots of variety.

A great place to stay right in the heart of the action. If you’re arriving/leaving by train the No 4 bus calls into a stop mètres from the front door.

Excelente hotel, muy bien situado, con buen desayuno. Si es 3 estrellas pero está muy bueno, localizado en la vía Nassa, con vista al lago de Lugano.

Quarto família adequado para três pessoas. Localização do hotel é incrível e próxima da estação de trem. Ponto negativo: café da manhã, muito fraco e bem limitado.

The Room was amazing with a wonderful view to the Lake and perfect location, dining option, etc… I love it

This is my third stay; always a excellent stay in a terrific city.

Chambre propre et lit très confortable.Un point d’amélioration c’est l’eau qui devrait être à disposition de manière illimitée et sans frais supplémentaires

Fantastiskt läge vid sjön och direkt närhet till gamla staden

Sauberes Zimmer mit Seeblick

A very good place to stay for a few days in Lugano, right in front of the beautiful lake and in the best area of the city for exploring on foot. The staff were extremely kind, and the room was very comfortable, except for the bathtub, whose base is curved rather than flat, making it somewhat unsafe in terms of maintaining balance.

If you can afford it, get a lake view. Absolutely worth it.

Wonderful hotel! We enjoyed our third floor room with balcony with a view of the lake. Staff are very helpful!

Ótimo

Great attention and professional service.

Very good location with walking distance from center city and restaurants.

Lite obehagligt med trasigt vägguttag vid sängen där telefonen laddas.