서비스, 시설 등 모든 것이 5성급인 이유가 있는 호텔입니다 :) 마요르카에 방문한다면 추천하고 싶은 호텔이에요.

We loved everything about it. Anyone looking for tranquility and space will find it there.

My stay at Gran Hotel Son Net had both very positive and disappointing aspects. First, the property itself is absolutely beautiful. The architecture, gardens, and overall atmosphere are stunning, tasteful, and full of character. It is truly a spectacular place. However, for a 5-star hotel, I expected much more attention to detail and service quality. I stayed in Suite 23 and, despite its historical charm, the strong moldy smell when entering the room was extremely unpleasant and not compatible with a luxury hotel experience. I also had issues during check-in. I arrived at the official check-in time and still had to wait around two hours in the bar area before my room was ready. Another disappointment was that no staff member ever offered to present the hotel, its facilities, or the history of the property. Considering how unique the place is, I expected a much more personalized and welcoming experience. The restaurant was also below expectations. The menu was extremely limited, and the food itself was disappointing for a hotel of this level. Finally, I requested a croissant through room service during the afternoon and was told it was only available at breakfast time. For a 5-star hotel, the lack of flexibility for such a simple request was frustrating. Overall, a visually incredible property, but the service experience still falls short of true luxury standards.

All good

Virtually perfect. Yes, I know that is a ridiculously high bar but I genuinely struggle to think of anything I would change. We stayed for three nights in a Palace Room (their most basic), the hotel is a serene haven, the room lovely. Food (especially breakfast) is outstanding, The pool area (there are 3) has more luxury cabanas than there are rooms so you can always get one. The staff are exceptional, often anticipating what you want before you ask. The only possible shortcoming might be the vibe. If you are looking for a busy nightlife and food photography it’s not the place for you. It is peaceful and classy. You are not allowed to take photos by the pool (hooray!). A totally luxurious retreat you will leave utterly re-charged.