It was so wonderful trip in la gemma in Firenze ( Florence ), Staff was professional and the whole service and journey was excellent. I enjoyed the welcome drink and loved the design of the room. Also, there was a bar and drinks were super good. Breakfast was nice, coffee was also nice.

We had a great stay. The staff were wonderful, the hotel was beautiful, and in a fantastic location. Look forward to visiting again.

Staff were friendly, helpful and knowledgeable. Hotel perfectly placed and a classy but comfortable ambience. Wouod have liked to have had a kettle in the room (or free hot water and tea/coffee in the bar area alternatively)

I think a buffet style breakfast should be adopted

Le falta calidad a las sábanas almohadas Falta ventilación o extracción en el baño Aire ruidoso

Accueil fabuleux, tout les équipes de la réception, du bar, du café la Gemma, le service de chambre sont adorables et efficace. Les chambres sont fantastiques, cosy et très confortable. La cuisine du café la Gemma est délicieuse, tous les plats sont de grande qualité! L’hôtel est juste magnifique! Il n’y a pas une mauvaise note!!

Nice property, professional, accommodating and friendly staff.

Rena rum och trevlig personal. Alkoholfri minibar var gratis.

We had the most amazing stay at hotel La Gemma. The staff is exceptional, the rooms/esthetics are perfect, + delicious food (especially their chocolate loaf cakes❤️). We can't wait to come back again. Highly recommend!

Fantastic service, delicious breakfast, and really appreciated the welcome cocktail!

Room and staff were wonderful. Great location. Great breakfasts. Only negatives-- Luca's Restaurant.: staff was great; the food unmemorable. Shower could use more water pressure and a non-slip mat.

Beautiful, convenient to all of Florence

We really loved this boutique hotel. The service was top notch, staff so pleasant and helpful, and the location could not be better! Close to everything! Thank you all so much for making our stay in Florence so wonderful and memorable! Suzanne and Christine

Localização excelente , hotel pequeno , tudo perfeito !

Excellent

Hotel excelente, localização excelente, qualidade do café da manhã e da alimentação excelente!

Beautiful hotel and amazing location! Strongly recommend and will return

The hotel was centrally located near Republic Plaza. Was able to walk everywhere we wanted to go. Room was very nice. Asked for a quiet room away from elevators which they handled for us. Staff was very attentive. Breakfast was sit down and order which was a nice change from other self serve that we experienced. Overall a nice hotel

The hotel is beautiful. We checked in early to find out we had been assigned 302 across from the elevator which according to the map of the floor as the noisiest and the smallest room. We asked to be moved and the desk said they would “try”. Sorely disappointed.

Loved the location of this hotel- close to everything