Clearly management made a bad decision, trying to blame the poor maintenance on COVID-19. I considered the lies for only 1 night (had 5 booked) and quickly moved my family to the competition just up the coast. Bran-Brad-Bega should be labeled a 2-star hotel at best. Everything about it reminded me of trips to Romania in the early 90s. Sad situations were then blamed on fallout from the revolution; now some Romanians are trying to leverage COVID-19 to mask their incompetence!

no air conditionate no smell fresh no mosquito net

It's our second year coming to this hotel, there are things to improve, but all in all it's a good option. The location of the hotel is great, close to the beach and the tourist shops. It is also clean, but though it's 4 stars, the sheets and towels aren't changed daily. Not all rooms have a balcony. Those that do face the pool and the seaside. The staff is friendly and I can't remember having a request that wasn't addressed as soon as possible. The pool is nice, it also has a Jacuzzi and kids pool. The food is good as well, nothing fancy, but fresh. The one thing that is annoying is the WiFi. The signal isn't strong enough to reach throughout the hotel. On the upper floors you can't get a signal most of the times, so if you want to use it, it usually means going down to the lobby, or at least the first floor.

Очень плохие завтраки. Нет в номере интернета и халатов. Можно оценить на 3 звезды. Номер небольшой. До моря близко. Территория вокруг отеля не ухоженная. В городе очень грязно. Невкусная еда. Очень много людей. Нет своего пляжа. Больше никогда не поеду в Румынию.

It is a pity that a hotel with a good infrastructure is insufficiently cleaned and taken cared of. We received a lovely spacious apartment (after booking a double room for 2 adults and 1-year toddler) which was quite well equipped but was not very clean, there was dust on the furniture and on the sofa/carpets. The shower-tub was leaking and even if we notified the reception, the problem was not fixed during our stay. The apartment has no balcony, but it is not a problem if you are not staying for too long. Also, be aware that they don't offer all the facilities they advertise. In our case they told us (on the phone, prior to our arriving) that they have a baby chair at the restaurant, but they didn't and we couldn't use the spa facility, as it was during the weekend and it was closed, although on their website they say that it is available everyday, weekend included. Otherwise, the apartment was comfortable and the stay in the hotel was ok.