When I email your restaurant that I have food allergy to "fish", and you reply email saying that you have an independent menu that have removed lots of allergic ingredients, I would easily tend to understand that you have got my message. It turns out that there are lots and lots of fish, including a whole piece of fish with it's head still there.
hopeless restaurant.
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Kevin
10.0
/10
20주 전에 리뷰함
Expedia Group verified review
Very enjoyable experience. Loved Kusatsu and La Vista was a great place to stay with shuttle busses running through the day to both the bus stops and down town.
Hiu Dik
10.0
/10
21주 전에 리뷰함
Hotels.com verified review
The view from the room is amazing, can see almost the whole town from the in-room onsen.
KUT YEE
10.0
/10
31주 전에 리뷰함
Hotels.com verified review
溫泉設施充足
免費餐飲很多很好
William Kui Lim
10.0
/10
32주 전에 리뷰함
Expedia Group verified review
quiet and staffs are excellent
Verified traveler
친구 및 가족
2.0
/10
57주 전에 리뷰함
Hotels.com verified review
服务态度非常非常非常差!!!令人非常不满意!!冷漠,歧视,态度差得令人惊讶,气愤,非常不好的体验!极度不推荐入住!
The service attitude is very, very, very poor!!! Very unsatisfactory!! Indifference, discrimination, surprisingly poor attitude, a very bad experience! Extremely not recommended!
The hotel is a very nice one, all the staff are very helpful. I was so delighted by the Concierge, who help me to put on the WD-40 (lubricant) on the wheels of my suitcase, so that I can pull my suitcase smoothly for the rest of my journey. I was very impressed by their helpfulness.
I have reserved the room with private onsen, it was a spacious room with beautiful view. The room is tidy and organized. I will definitely come again.
Excellent staff service, tasty food, clean property, nice onsen, quiet atmosphere, walkable and convenient shuttle service, nice view and more. I was very pleased. I am definitely coming back to stay at the hotel.