Clean cosy room

Room cold without the curtains shut

It all felt a bit tired. The staff were good, courteous and helpful. The room was nice, overlooked the market Square, good bed. Just a bit tired in places, could do with a lick of paint. The food was not great, we had an evening meal which had been cooked long before we ate it and the breakfast was poor, attention to detail is important and we thought this was lacking.

We had contacted the Kings head through yous when we book the stay to say we were disabled and to ask about parking they never got back to us, when I checked in online a couple of days before our stay again I explained both myself and my husband have mobility issues we didnt hear anything back, when we arrive we had to phone in about where to park one of the lovely staff came out to talk to us when my husband said about being disabled she told him they weren’t a disabled friendly hotel, we went in to check in and get our key to be met with lots of dirty dishes which I understand it was a Saturday night and busy but I wouldn’t say a good practice we then were given our room which ended up being the furthest away, to be told there was no availability for the restaurant but if we could find a table at the pub part we could order from there but this was also busy, there was also no option for in room dining or to order and take to our room. When we got into the room my husband is 6foot 8inches I know taller than the average person but he was hitting his head off the roof when trying to stand straight, also he couldn’t stand in the shower either, I’m 5foot 6 and I just had enough room in the shower. We paid £10 odd each for the breakfast which came out and the sausage was burnt and hardly anything on the plate. Wasn’t worth the cost, was supposed to include a drink but I didn’t get a hot drink I opted for a Pepsi and was charged extra for it. Very disappointed in our stay.

Spacious room, very comfortable bed, lovely decor

Bteakfast wasnt as expected no juice one piece of toast with a knob of butter on the same plate as the breakfast no side plate to butter it a small teapot of tea no sugar had to ask then server brought 2 satchets npt worth the cost staff were very nice and room was clean and comfortable

Mainly Staff…. Very welcoming the room we were in Charles 1 was really nice and very clean bath towels really good …… breakfast was excellent no complaints….. will definitely stay here again 😊

Really enjoyable stay, highly recommended.

Breakfast was beautifully presented, and very tasty. Staff all through our stay was lovely and pleasant.

staff were great, room clean tidy and quiet. Breakfast a bit basic, no sideplates,no juice, no marmalade. Full english breakfast was well cooked and hot. toast was served on the breakfast plate, no butter. Coffee was very good.

Great staff, very boutique style rooms comfortable and warm.

Excellent and attentive staff from start to finish. Good hearty breakfast..

I arrived on Sunday 14th September and there were no Sunday roasts.The television in the room could only show BBC1 and BBC2. The room wasn't cleaned when requested

Very helpful directions to carpark. Room well presented, thanks to Lynne and Alex. Continental breakfast very nice, hot drinks came too soon before food. Room temperature was just fine and bed very comfortable,lovely large room. Quietl at night. All staff were very friendly.

Excellent service from check in to leaving. Exceptional personal service

Incredible value and very high standards. Best place to stay in Beverley

U

Great location- walkable from train station- charming building/rooms. Comfy bed. Lovely bathroom. Also good foods and services

We stayed on a Saturday night. There was a DJ with very loud music until pretty late. I got the impression that was a regular occurrence. That really should have been explained at the booking stage (I blame Expedia as much as the hotel). I don’t know if Fridays are the same, but I wouldn’t be surprised. The bottom line is, ring them to check, if you think it may be an issue for you. On the plus side, breakfast was good. Not quick, but it was fresh when it came. The staff were all lovely throughout our stay. Helpful at every opportunity. I think I know when it’s genuine, rather than fulfilling the script. I think they were great. So much so that I’m sorry not to be more positive in my overall review.

We stayed in the “family” room which looked lovely. The main bed was good, however the 2nd bed was an old pull out sofa bed, which did not adequately fit 2 people, it had a dip in the middle, the mattress didn’t cover the metal frame and someone ended up having to sleep on the floor with no covers. There were also 2 large windows with no blind which meant from about 4.30am the light came in and woke the people who had managed to get any sleep up. There were only 2 cups provided for 4 people. The bathroom was nice and the member of staff who showed us the room was friendly. Sadly it was not a great night sleep, we are all tired and wouldn’t recommend staying as a family. The parking was a bit of a nightmare as well, although a member of staff did come out to assist with knowing where we could park. For the price this was quite upsetting that we didn’t manage to sleep and that the 2nd bed was no good.