Great location and the staff were fantastic

Perfect location, friendly staff, great breakfast. We made the right choice by staying at Pousada Alfama.

Staff were very friendly, room was imprcably clean. Could rival eith some other larger hotels.

I travel frequently and this was probably the best hotel that I’ve stayed in in ages. Lovely, helpful staff as well.

Wonderful hotel. Friendly staff. We had a great time staying at this hotel. It’s only in a perfect place where it’s around many must see places.

The accommodations are excellent. The staff is very welcoming. Breakfast is great and the location is the best! Across the street from miradores and many local restaurants and bars.

Great service, ideal location

I had an incredible stay. I checked in very late and the staff were absolutely incredible. They were very communicative and kind. The free breakfast was sensational and I felt very much at ease. Yiu wake up right in-front of the ocean and it was beautiful feeling.

Location

Friendly staff on check-in and helpful during entire stay. Fabulous breakfast buffet. I enjoyed the free all-day coffee and the lovely indoor/outdoor cafe to drink coffee, write, work, etc. Rooms were small, but not cramped. Very clean and super comfortable bed. Would definitely stay again.

We had an unfortunate travel delay and loss of luggage. The staff were very helpful in trying to help communicate with the airline. Loved the location with gorgeous views just steps from the hotel. Just wish we had more time to enjoy it!

Great location, wonderful staff and super clean room. The location is right next to major viewpoints in Alfama and in a very lively area. Also highly accessible from Chiado and Bairro Alto. Highly recommend!

Wonderful location and views.

Just a great hotel with excellent service and location. Good breakfast and calm vibes Thank you to all staff

Hotel is nice and clean

Sehr schönes, geschmackvoll eingerichtetes Zimmer und immer freundliche, zuvorkommende Mitarbeiter*Innen. Die Klimaanlage funktionierte super und war gut einzustellen. Das Frühstück war reichhaltig und lecker und Kaffee sowie (Obst) Wasser waren den ganzen Tag gratis zu bekommen. Auch die große Terrasse vor dem Hotel war sehr gemütlich und lud abends zum Verweilen ein. Einziger Minpunkt war unser Balkon im 1. Stock. Wir haben gegen eine kahle Mauer geguckt, die man eventuell in einem freundlichen Ton streichen könnte. Dazu ein paar tropische Pflanzen und es wäre herrlich gewesen, dort abends noch eben zu sitzen!

10/10 experience. Very clean, welcoming staff, very helpful. Entire process from start to finish was best in class.

Room was small but clean and served it's purpose. Staff were friendly and helpful. AC worked great. Location was nice - so close to so many things Alfama has to offer. Only negative thing was that walls can be a little thin at times. Slamming of other people's hotel room doors woke me up a little earlier then I'd like to be woken up. Otherwise, great place. Would come back again!

Great location and great staff. A bit noisy a festival was going on across the street.

Very friendly staff. Excellent location in Lisbon. Great breakfast and other perks.