리셉션 여성직원의 응대에 매우 실망스러웠고 머물날이 이틀 더 남았다는 사실이 끔찍할 뻔 했으나 우리는 즉시 시설 관리자와 직접 연결을 요청했고, 그는 모든 문제를 원만하게 해결 해 주었습니다. 많은 직원들은 친절한 서비스를 제공합니다. 감사합니다.

- Room The good, Room was clean, Air Conditioning worked well. Complimentary toiletries. Room was cleaned everyday with refreshment of towels. The bad, Ceiling in restroom was unfinished with screws still showing and could tell the moisture & humidity had already done its damage and there’s mold in some spot of the caulking. Bed was super hard and the fridge didn’t work. Hangers to hang clothing would have been nice as well. We had only had 2. - Internet Internet was non existent. Kept dropping out. Making it really difficult to do any work or even get emails heaven forbid you try and load a website. - Hospitality Staff was super friendly and the complimentary shuttle to Alona was great. Welcome drink was kind of a joke. They offered us Nestea. When we asked if they had anything else we were told we’d have to pay extra. Breakfast was not great but edible. Only allowed 1 complimentary instant coffee for each person. -Pool Pool was clean

Nice hotel and very friendly staff. The rooms are very basic but ok. However, the beds are horrible and really hard!!! Trouble sleeping and problems with our back. The staff was friendly and tried to add extra cover on the bed, but unfortuantely it did not help that much. The air condition is very good, but it is very loud. The first impression of the breakfast was not so good, but the the food was actually very good. They had pancakes, waffles, eggs, nuddles, rice, fruit and so on. There was almost no one staying at the hotel, but still we got a room facing a construction area instead of the pool area which was disappointing. Overall our stay was good, but the beds are a big negative.

Rey average, NOT exceptional as rated. Overpriced for what you get. DIRECTLY under flight path at airport about 1000 yards away. Middle of the night planes come screaming in 500 feet above hotel. Staff excellent and helpful. Buffet breakfast also very average

Very friendly staff, room is spacious and clean, very accommodating to requests. Bed is hard but I guess because they are for their primary target. But it didn't give me backpain which is good. One light short-circuited but they were able to replace it quickly.