The locks on all the doors are number combinations instead of access cards. The window leaked water when a bad thunderstorm came through the area. The water ran under the bed so I wiped under the bed and discovered a thick layer of dust and someone's old hat was still there. The room was not thoroughly cleaned. The pillows were old because one had "Bristol" written on it, which is the name of the property before it was renovated.

Good for stay

Surprising that the room was nicer than expected Bathroom good and room was clean Good for the price paid The only thing was the air conditioner was broke but they provided a fan which was very good despite heat wave

Rooms are nice and clean

Room wasn’t ready when we arrived at 7:00 PM!! Front desk clerk was snarky. Not hospitable. Slow. Will not go back.

Extremely unprofessional.. no staff on site. Check in was late. Would not recommend this property.

Super discount. Rough around the edges. Clean, but you are paying for the bed.

La chambre était propre mais petite, l'extérieur de l'hôtel n'est pas atteignant. Un nuut et seulement un court passage c'est bien.

Clean rooms

Wawa is a cute town. Def worth the visit

Notre chambre était propre, il y a eu quelques rénovations mais l’hôtel a besoin encore de rénovations…

Place was dirty, worker was visibly high on something.

Great clean room. Well maintained. Would have been 5 stars if it had a patio or deck to sit outside. Overall very happy

Entrance, stairs and exterior could use some work. My biggest problem was the very thin walls, no sound block, it's hard to sleep with the person in the next room snoring.

Check in was easy and painless. Staff friendly and professional. The room was very clean and bathroom was recently renovated. Great experience, would stay again if we come back this way.

I booked a two-queen family room 4 weeks in advance and confirmed by phone that my two Persian cats would be accepted. Right after check-in time, they called to say no pet-friendly two-queen room was available and offered only a small one-queen room or cancellation. We were two adults and a teenager, exhausted after driving 1,000 km. They refused an extra bed and refused to adjust the price for the downgrade. The bed was not clean, and advertised amenities like a kettle/coffee machine and shampoo were missing. Terrible experience. I would never stay here again.

The hotel rooms are much better than you would expect from simply looking from the outside of the building. The room was very clean overall, clean bathroom and towels, appears newly refurbished. The bed was comfortable and the sheets clean. The pillow cases a little stained but clearly were clean. We arrived a little early and the hotel reception was closed with a sign telling customers to ring the number displayed. We are from the UK and the number wouldn’t connect. I asked another resident (a Canadian) of the hotel if he knew where the receptionist was and he tried to ring also, but couldn’t get through. He explained the guy running the Hotel lived on the premises and knocked his door, but still no joy. As we were early we left and returned at 14:30 and managed to speak to the receptionist who turned us away until 3pm. So we waited outside in the car. The room door operates by a key code put into the handle, which failed after first entry, as did the TV. Both requiring attention from the receptionist, who whilst saying it was no trouble, his body language gave a different impression. All in all I would stay there again. The rooms themselves are worth the money, especially for an overnight stay on a longer journey. Clean and comfortable what more do you need. :-)

The front entrance steps were all broken and perhaps unsafe. The photos of the place on the Internet were deceiving. Entering was like entering someone's bedroom as the front desk man was laying on a cot with a sheet over him when I entered. The place had the ambience of a skid road hotel. Front desk man was reluctant to show me the room and told me that I could not cancel now in any case. I elected not to stay there I was so off put by the entrance experience. I am not sure if I can recoup my money but if hotels.com does not refund me I shall never use them again. I am just tired of deceptive photos on the Internet and then third parties having their way with my credit card.

This is sleazy place. I left immediately and requested a full refund. DO NOT recommend.

It served its purpose but wouldn’t stay there again