I stayed in this hotel for 3 nights for sightseeing with my bf. Generally, this hotel is very clean and very new with quirky perks. Room is comfortable, but I had problem with the mattress, which was too hard for me. The only issue we experienced was that the staff in this hotel doesn't speak English at all? I thought this hotel receives foreign customers so they must speak some English? My bf is English and he found it rather difficult to communicate with the hotel staff asking for help! Btw, the steam room for female customers never worked during my stay, this is a shame.