The first room was very dirty, and the bed sheets were wet and.. Sticky?...
The second room was *fine*, but still the walls and all surfaces were very dirty.
Leah
여가 아이와 함께
2.0
/10
108주 전에 리뷰함
Expedia Group verified review
This hotel manager and staff are inconsiderate! Our flight got diverted back to Manila due to severe storm and I called the facility to inform them about the situation. I booked 3 rooms for 3 nights at $279 per room with a whooping total of $837. They refunded me $279 for the one room and kept the rest of the money. The cancellation policy did not state strict cancellation regardless of the situation such as death or act of nature. We were devastated that we were not able to travel to Palawan and what the facility did added insult to our injury! Expedia is not helping! Of course they are keeping their share of the profit!!! VULTURES!!!
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호