여유있고 친절한 직원들

직원들이 친절했고, 호텔 시설(루프탑 바, 다이닝 등)에 대한 안내도 잘 되었습니다. 조식이 포함되어 있었는데, 조식도 맛이 훌륭했고, 요거트부터 셀러드, 과일, 와인까지 메뉴도 다양했습니다. 호텔이 좀 골목 안에 있어서 큰 짐을 가지고 들어가기 불편합니다. 호텔 앞까지 택시가 가지 않고요. 체크인 하는 날은 저희가 짐을 가지고 들어갔지만, 마지막 날에 직원분이 택시가 잡히는 곳까지 짐을 옮겨줘 편하게 이동할 수 있었습니다. 두번째날 청소 후에 하구수 냄새가 좀 났는데 그거 빼곤 만족합니다. 조용하고 테라스 뷰도 포르토의 거리를 느낄 수 있어 아름다웠습니다.

Everything about this hotel was excellent! Couldn’t fault it.

Loved this property. Rooftop, breakfast, dinner were all amazing, great whiskey sour! Location, highly recommend!

Fantastically run, boutique and charming hotel. Breakfast was super, views from balcony superb and the staff were very helpful in organising a special drink reception for my wife, particularly Ana. Very much recommend.

Such a lovely hotel and all of the staff were so kind and helpful.

Very nice hotel

This timeless medieval treasure is nestled in a very difficult place to get to in the city of Porto. The hotel is relatively new and appears to be a total restoration. The staff is amazing, the best part of the hotel. The breakfast buffet is uneventful and over priced for the quality. The eggs and hash browns were cold and at $25 euros for breakfast per person, I don’t think expecting warm eggs is much to ask for. The room was lovely, however, it seems like the air conditioning is centrally controlled. I was. Wry warm my entire stay. I could not open the windows be a use they have no screens and their are very noisy birds flying around and making a lot of noise in the morning. An alarm will not be needed. The birds surely will awaken you starting at 5 am. We lost power in our room for about 10 minutes but, it seemed to knock out our phone. We could not reach reception and had to get dressed to go downstairs. Over all the best part by far was the staff. Extremely helpful and went the extra mile.

Great hotel - room was spotless and really well finished, along with rest of hotel. Staff were very accommodating in terms of providing an earlier check in, as well as holding our luggage both before and after we left the room. Really top tier amenities. Tough location at the bottom of a cobblestone hill but not a long walk to other areas.

Perfecte locatie, prachtig uitticht vanaf dakterras, vriendelijk behulpzaam personeel

Clean comfortable room. Amazing staff - they were so welcoming and helpful with everything we needed. When we needed ibuprofen at 10pm, they had it delivered from the pharmacy for us so we didn’t have to go out and try to find an open one on foot late at night. Chocolates and water delivered to our room. Buffet breakfast was good. Zero complaints!!! Would absolutely stay there again.

Everything was great

Værelset var lækkert og i god stand.

Siisti huone, hyvä aamupala ja erinomainen henkilökunta.

Oli

This hotel was amazing. The rooms were on the smaller size, but the beds were very comfortable and the staff were extremely helpful and friendly. We ate at the restaurant and the bar and the food was 10/10. Breakfast was superb. The Ukrainianwaitree

The property is absolutely stunning and staff are so gracious.

It was lovely.

Great stay

Wow what a hotel. It is an old place that has been meticulously renovated and modernized. Our room was spotless and cool, with a small balcony overlookng the city. We got a bottle of port with our chocolates as the nightly turn down service. Very nice. The bar was nice. The food was OK, not fabulous.