all good

밤 늦게 도착했는데 친절하게 체크인 도와주셨어요 사실 체크인 체크아웃 시간도 넉넉하고 조식도 맛있었습니다 방은 청결했고 화장실 수압 낮은 거 빼고는 다 만족했습니다 어매니티 준비되어있고 슬리퍼도 있었습니다

깨끗하고 좋음. 유라시아 호텔과는 비교가 안될 정도로 좋음.

나이가 좀 있어 보이는 남자 직원들이 무뚝뚝한 표정이 마음에 들지 않음.리셉션의 여자 직원들은 친절함.음식은 마음에 들었슴.다만 융통성 있는 서비스가 안되고 정해진 규칙대로 해야만 하는 것이 마음에 들지 않음.

아침 조식이 너무 훌륭함. 레스토랑 음식도 가격대비 아주 좋음

편리한 지역에 위치하고 있고, staff분들이 상당히 친절했음. 방도 매우 청결했으며 화장실도 매우 깨끗했음. 특별히 제공되어진 아침식사는 서양식이어서 맛도 있을 뿐 아니라 종류도 매우 다양하여 매우 만족스러웠음. 다음에 이지역에 가면 또 방문 할 예정임. 매우 만족

출장 시 무난한 호텔입니다.

War alles ok

Very clean rooms, nice breakfast, and helpful staff!

アルマトゥのホテルも高額になってきているが、比較的低予算で朝食付、何よりもベッドのマットレスの硬さがちょうどよくてこのホテルが好きです。

年数が感じられるたてものではあるが、値段の割に広さは申し分ない。 コンセントプラグの数も多く、またシャワーの水圧も問題ない。 コンビニもスーパーも近くにあり買い物にこまることはない。 フロントの女性スタッフの対応も素敵だった。

Hotel is very clean and cozy. Staff is very nice and helpful, they took really good care of my elderly mother. Special thanks to Galia. And they gave us a bottle of champagne as a New Year gift!

Very clean, staff is friendly.

Nice hotel, clean room

We booked our room in mid-October. The first five days were fine, but on the last day, we were suddenly told we had to vacate our room immediately due to a “broken window.” We had stayed in this room all week, and the window had been perfectly fine the entire time. While we were on a mountain tour, we started receiving strange calls from the hotel. Eventually, the administrator-cashier contacted us there and insisted we vacate the room immediately because “workers were coming to fix the window.” This was extremely inconvenient and stressful. We were scheduled to check out the next evening, our belongings and gifts were spread across the room, and instead of resting after a long day, we had to pack and move everything in a rush, which took over two hours. The new room, which was promised to be “of the same quality,” was far worse. The shower drain was completely clogged — we had to shower standing in dirty water with other people’s hair. Unfortunately, the behavior of the administrator-cashier was completely unprofessional and indifferent, ruining the end of our stay. It was clear that she didn’t care that her actions could negatively affect the hotel’s rating. A professional who respects their guests would never force people to move rooms on their last night before a long international flight. It is completely unclear why the “broken” window,couldn’t have been repaired after our departure. We cant recommend this hotel to anyone due to such poor management

Emplacement correct pour découvrir Almaty. Le personnel de l'hôtel est serviable, même s'il parle peu anglais. Chambre très spacieuse et avec le confort nécessaire, au rapport qualité/prix excellent. Check-in à 14h, mais le personnel a gardé ma valise avant gratuitement sans aucune difficulté. Le petit-déjeuner est correct et varié, même si les aliments (notamment chauds) pourraient être un peu plus qualitatifs. Je retournerai à cet hôtel sans problème.

This was an excellent place to stay if you are a solo traveller and looking for a convenient location and a comfortable bed with breakfast provided. It is clean and friendly.

Great location, clean rooms, nice staff, all around!

This hotel was in a great location with lots of cafes and restaurants nearby. I really enjoyed the view of the mountains from my room. I would definitely stay here again.

Merhaba otelin ısıtması yeterli değildi ek bir ısıtıcı getirdiler. Kural gereği odalara her gün 500 milim su koyuyorlarmış akşamın bir saati ben susuz kaldım ve resepsiyondan su istedim veremeyeceklerini limitimin 500 milm olduğunu söylediler. Bir otel müşterilerini memnun etmek için bir suyu esirgememeli O nedenle tavsiye etmiyorum