The staff at the hotel were warm and hospitable. However, the pool, which was the primary reason for choosing the hotel, was in need of maintenance. The pool drain lacked a cover, and the wall inside the pool was chipped and uneven. Throughout my entire stay, I didn’t see a single person enter the pool.

Excellent facility, newly refurbished and very clean. They've got a swimming pool very well maintained and clean, the food served in the restaurant is of excellent quality and the personnel courteous, professional and very helpful. Definitely recommended.

I will stay nowhere else in Ocho Rios Jamaica. Place is excellent,

Staff was excellent, especially the restaurant staff, very accommodating, The breakfast was fantastic

Cosy, comfortable room. Polite, courteous and helpful staff. Very quiet location

Rooms were clean, staff were very friendly and helpful, authentic Jamaican breakfast was the best part of the whole experience. The Chef and restaurant employees were awesome! I highly commend the staff

Staff is very kind. Very clean room. Would definitely stay here again

Stayed three nights and overall satisfied with the stay. A small property located in the heart of Ocho Rios, and close to shopping and activities areas. Excellent Jamaican breakfast and friendly staff. The beach is not located on the property, but is in close vicinity across the road.

The hotel is in a great location. It’s walkable to other shops and restaurants in the area. The staff is friendly. The Jamaican style was authentically good. I would definitely stay again.

Modern and clean rooms with very helpful staff. Only spent a night so didn't get to see the pool but breakfast in the morning was great.

Location was perfect,that is right in the centre of Ochi Rios,with 5 to 10 minutes walks to Bay beach( free admission with vouchers from Sago Palm),restaurants and shops. Meals were delicious and staff so very truly polite. Great value for money! Will definitely be returning again!!!

Everything is as advertised. All staff were polite and helpful. Breakfast was delicious with an option of local breakfast or American style. The pool is located on the roof with 24 hours access. There is a mini library, a pool bar. The space is large, inviting and modern. It is certainly a very comfortable space ideally located very close to popular beaches, the bus station, KFC. There is a wealth of convenience, including several bottles of water in your room on arrival, a complimentary drink for each guest. My only improvement would be for the water to be placed in the fridge for guests and for the robes and slippers to match the number of guests. The canopy seat by the pool area was not clean. The microwave in my room wasn't working but I was promptly assisted so I could enjoy my meal. We loved it and will definitely be returning soon.

Nice hotel, friendly Staff

I would definitely stay here again!The staff was pleasant and helpful.The breakfast was also delicious and was walking distance to tons of restaurants and nightlife

Beautiful boutique hotel.

R

The staff was very helpful. The breakfast was delicious overall a beautiful place to stay.

Sago Palm is centred perfectly where everything should be for access best location in Ochi by far! I want to say a special thank you to everyone at Sago Palm even with all of our injuries. We enjoyed it to the fullest Miss Bradshaw special thank you to you and your sweet mangoes. They were delicious. Thanks again. You’re very kind as well as the owner and his son with that infectious smile and his pleasant constant positive demeanour was such a delight to see! A special thank you too the cleaning staff, bar staff, cooking staff everything was impeccable. Patrice was always a delight to see every day such a wonderful presence to be around as well as Jordan and Chris and everyone else, the list is endless with special thank you to Martin behind the bar who made Kyle and I laugh every day. He Definitely took my mind off my broken foot with laughter so thank him for that! Smiley, Tamki and the entire staff is endless as well. You all made us feel like family and we are grateful for all of you. Next time No more smoking in the smoking session ever 😆 . I apologize for that foolishness on our part, back to normal now and when we come back the normalcy will continue lol we love you all thanks again.

The breakfast was very tasty and served by very pleasant and courteous staff. I enjoyed my stay at Sago Palm

The breakfast was served with a variety of different islands dishes including ackee and salt fish, Calaloo, boil food,porridge and eggs made to order.