For a resort positioned as a premium vacation destination, I expected a significantly higher level of quality, service, and overall upkeep. Unfortunately, the experience did not align with those expectations. The included breakfast was particularly disappointing and did not meet the standards I would expect from a resort of this caliber. Overall, the property lacked the level of maintenance and attention to detail typically associated with luxury accommodations. The pathways leading to and from the beach were not maintained to a high standard, and the beachfront area available to guests could have been kept much cleaner. During our stay, there was a noticeable amount of trash in the sand, including bottle caps and cigarette butts that appeared to have been there for some time. While the resort did provide beach chairs and umbrellas, many looked heavily weathered and in need of cleaning or replacement. The resort certainly has potential, but its current condition did not reflect the level of quality I expected. One recommendation I would make to future guests is to compare booking options carefully before making a reservation. In my case, I wish I had explored booking directly with the resort before committing through a third-party site. Overall, I left feeling that the experience did not deliver the quality, attention to detail, or overall value that I expected from a resort marketed as a premium destination.

Hotel is good and personal friendly. But too much noise during the weekends until early morning

Beautiful hotel in a resort with amazing breakfast buffet, unique location by the sea and super friendly staff.

The property had barely any guests, despite having many complaints and asking for flexibility to cancel and receive even a partial refund, top management decided on otherwise and still had us charged for our full stay. Never again.

Amazing service, great food, breathtaking beach! Thank you G Hotel!

We went to celebrate one of our 2 annual anniversaries. We arrived and waited as they decorated our room with flowers. We didn't get the ocean view we reserved but the we did get a lovely room with a bathtub. We spent the afternoon poolside then dressed for dinner. We were hoping for some fresh fish but they didn't seem to have any on the menu. The buffet was surprisingly good and the servers were wonderfully attentive. We were able to take a few bites back to the room and the brought us a cake to celebrate our anniversary. This hotel was such a lovely break from Cairo and we plan to return for our second annual anniversary at the end of the summer.

Rooms too small,

Purely amazing. Amazing and beautiful location, beautiful property. Concierge staff, pool bar staff, beach bar staff, breakfast team, housekeeping staff - all on another level of friendliness and courtesy. Struggled to find a flaw in any part of our stay. One of our best trips, albeit to short. Cannot recommend this hotel ans its team enough.

Room is far from reception, hotel provides golf car service but could not call for golf car because phone and internet were down for more three hours. The tv service was also down. Room description says lagoon and see view but sea view was obstructed by a fence. Beach is far and there are plenty of rocks which you need to navigate before you can swim. There are plenty of trash on the beach. The hotel also does not have limo service so you need to arrange for transportation in and out. Breakfast and dinner are good but it is tailored to serve foreign workers who leave at certain time in the morning and return for dinner at certain time in the evening. You may be out of luck if your timing is off.In summary; avoid booking this hotel unless you like to pay hefty price for a mediocre service.

Bathrooms leak water on ground and ot becomes very slippery beside that all ok

The hotel itself is amazing but the staff especially the reception & the pool & bell captain needs a lot of training as they are completely unprofessional , but the restaurant staff are very professional & the the food is amazing

Need better staff

Very nice staff , thank you Kareem, mohamed and property manager for being so nice accommodating and professional, definitely recommend this facility , we had a great time

Their staff has no experience in hotels or how to deal with customers. Only the manager who come back and try to help fix any issues. I was their for two night and all what I got was the managers apologizing all the time for wat their staff were not able to do. I had to wait for long time to get my key after checking in. When I called in the morning to ask for coffee cream they told me the person has the cream does not come till 9:00 am . The iron board had a polyester cover not fabric which missed up my shirt when I tried to iron it . The breakfast buffet had dark color cold cut which show that it is old and they have been serving it every day . the staff does not have any experience to how to deal with customers in a polite way and the managers keep apologizing on behave of their team . Their excuse was these people are seasonal so they are not fully trained. I will never go back to this hotel again for any of my future visit to this area.

الفندق جميل جدا وجديد ورافي الخدمه سيئه وقت الدخول انتظرنا ساعه ونص ونجن عائله كبيرهخمس غرف القولف كار للتنقل داخل المنتجع سيئين جدا الموظف شفت المسا غير فاهم اي شي ستاف المو

The staff are super nice and friendly. The ambiance and pool are great. The food is delicious. Only issue was the shower was leaking water into the room, every time we shower so they need to pay more attention to maintenance especially for such an expensive hotel.

It’s one of the loveliest properties ever, architecture, design, colors, view and very detailed design. Peaceful, elegant and spacious, lovely pool area and beach yet not swimming in the sea like most of north coast. Food is the only drawback, breakfast is very good but not lunch & dinner. Would definitely consider going again

NEVER STAY HERE! DANGEROUS PLACE! rooms are extremely tiny. The size of cruise rooms. air conditioning did not work and they attempted to fix it but broke again. 100 degree desert weather WITH NO AC! Construction everywhere. Loud and dangerous. RIGHT IN THE GUEST AREA on the beach! Hot water in the bathroom available for maybe 2 minutes then gone. So no hot water for two people. Food in the “hot” buffet was all cold. Management is indifferent at best. Admits to bringing on all new inexperienced staff who don’t know what they’re doing. Night management staff downright disrespectful. On top of all that, ridiculously overpriced. Im a tourist so accustomed to being overcharged, but 200 pounds for water is ridiculous. Much better stay in Rixos or Alamein hotel nearby.

Cozy and comfortable

Amazing stay