전체 평가 및 리뷰 voco LYTHE HILL HOTEL & SPA by IHG, an IHG Hotel

Nice property convenient for Haslemere. The first room I was given wasn't very practical for my needs as I had a lot of luggage working away and had to negotiate numerous flights of steps. It also proved to be very noisy however, I moved to a quieter room for the rest of my stay which was excellent. Super friendly staff and nice location. Made use of the gym which is good although sweat towels would be appreciated. Lovely breakfast but sadly didn't make it to the spa. Fridges in the rooms are a huge must especially as it was so hot along with a tidy up of the back parking area but all in all, a nice stay and I would definitely return.

The staff are polite and the rooms clean. Unfortunately, we were given a room with a disabled shower room and toilet. If you’ve ever tried washing your face in a sink that sits at knee level, it’s not a great look and bad for your back and forehead. The sauna/gym/pool are good. It was a shame that you couldn’t sit outside for a drink and to eat as there appears to a known wasp issue and short of wearing protective head gear and carrying a can of Raid, this was impossible. Otherwise, good locality to Goodwood, for which I’m grateful.

Easy check in and loads of parking. The room was absolutely amazing, we were outside so felt like being in a cabin overlooking the garden. Bathroom was huge and clean. Went to the bar in the evening and the service was great. Can't fault this hotel

We had an enjoyable time here but the hotel is just coming into new directors which I think it needs. The spa area was lovely but needs a bit of refreshing. The grounds are stunning. Our room was wonderful! The bed was super comfy and I loved having the option for a bath. The real let down was the breakfast for me as I’m gluten free. It was very limited options for me! I had a full English (minus the hash brown and sausage as they had gluten). However, there was no gluten free bread so I couldn’t have toast which is poor. There was also no gf cereal, cakes or pastries. It was disappointing. We would come back if it’s a reasonable price and the breakfast offering improves.

Great location for local area. Bar staff need training in how to communicate effectively and clearly. No availability in main restaurant and the pizza restaurant wasn’t even open, but it took them twenty minutes to tell us this after we’d asked for a table. Parking is very limited near main buildings and overflow felt less than secure.

Great stay. Very helpful and friendly staff, good accommodation with nicely fitted, comfortable rooms. The Oak Room restaurant was also very enjoyable. We were hosting some clients before an event at Goodwood and it worked very well for that.

The best part about this stay was the complimentary gym and pool with sauna…the room was a little small but clean. The restaurant for dinner was a very small and expensive menu with no light options and no flexibility on making amends to dishes. Breakfast was disappointing with no yoghurt and compote for most days and I was only asked if I preferred my eggs other than scrambled on the last day.

The venue does not have an alcohol licence. This was lost about 5 weeks ago according to staff. Not great when you want a night cap and not advised beforehand. Nothing else around to have a drink. The staff were very warming and the service was good. Booked dinner for the second night of the stay. Food was good, service amazing. But they only emailed that day to say about no alcohol available. Room was ok. The premium room had no heating in the bathroom and was freezing cold. There was also a door to a small patio area for the room, but the door was broken so unable to use. Whilst the staff were great i would not recommend the hotel.

Lovely place and great spa

Stayed 2 occasions here. Perfect for the short and relaxed break with 9 years old. Good food (both dinner and breakfast) Only to improve is Water temperature of swimming pool is a little low. Visit twice and both too cold

Lovely location, great staff

Nice hotel in a picturesque location Stayed in a superior room in the main building..but if you are in the classic rooms then they are in separate buildings Very cosy bar & restaurant & good service

Beautiful location and peaceful environment. Good size room and bed. Enjoyed the Spa and the swimming pool. The downsize is that our bedroom was for a disabled person and the bathroom was outdated.

Great hotel and lovely friendly staff. great swimming pool.

Rooms and facilities were great. Best suited for guests attending events at the hotel itself.

I only really slept in the hotel. The reception staff were lovely and most helpful. Breakfast was first class and the view out to the lake was beautiful

Amazing place, great service however our room flooded with sewage so had to be moved. Member of staff who arranged this was quick and curious however did feel a little let down as 'it was well known' to happen in this room

Bad seeds within the Staff ruin the experience to be fair. Wrong orders, terrible food and its prices are gastro. Great location. Don’t dine there!

Upon check in, I requested a room in the ground floor because my companion is not able to go up the stairs and reception managed to move our room from 2nd floor to the ground floor. Thank you! The room was spacious, very clean and very modernly designed. Breakfast is a buffet with lots of choices and everything delicious. Restaurant dining experience was also great with a bar just next door. Haven’t checked the pool and spa which I missed. Staff are accommodating, friendly and hardworking. Very convenient with the wedding venue and reception only a minute away which was decorated amazingly beautiful. Overall, it’s a lovely place to stay and I highly recommend it.

Although the premium room was nice the walls were so thin we could hear the people in the next room as if they were in our room with us. The 'spa' looked tired and old was full of raucus children just as you would expect at holiday camp and also people who were not staying at the hotel. No treatments were available and we were told they were all booked up until end of april. Parking was awful and we were expexted to park in a remote overflow car park full of shipping comtainers. We left without staying as they couldnt offer us an alternative room and were also told we would have to wait for the refund to be authorised by a supervisor. Extremely unhappy with service and ameneties as we travelled a significant distance to get there.