The amenity ‘parking available’ was for us a reason to choose this hotel, however it should not be taken too seriously. The hotel itself is on a very busy street without parking and/or standing option. We tried to call the hotel where we should be parking, however no one picked up. We ended up returning our car to the airport early and just work with an uber. Upon check-in the receptionist said that they work with a garage across the river in a different part of town? Just be honest and don’t offer this as an amenity. The pintxo that we tried 8pm was clearly old. No advertisement for their Michelin star restaurant.

Exactly as described. Perfect for a short break and right in the centre of everything.

Average hotel. Got the attic room for family of 4, room had no windows, small closet space. Bathroom very small, shower floor was nasty and water leaks into the bathroom. Ola restaurant was good. Wouldn't stay here again

Beautiful hotel, very nicely, renovated historical building great location, easy parking totally recommended as a frequent traveler this is one of the nicer hotels I have found in Spain

Room was clean and fresh. Staff was friendly and helpful. Great location and easy access to parking, restaurants and bars. Recommend 100%

This is a great hotel in the heart of Bilboa. The staff went the extra mile to make our stay outstanding. Very friendly people and excellent hospitality. The breakfast at the Ola restaurant was wonderful. Great food and the service was absolutely superb. The waitstaff was so warm and welcoming. Really makes the experience feel special.

Very nice place to stay.

Sehr freundliches und hilfsbereites Personal

Mycket vänlig och hjälpsam personal. Super !

The hotel is in an ideal part of Bilbao's old town but still in walking distance to all the major attractions. A great hotel with super staff and a great breakfast cooked fresh every morning with plenty of variety. If going to use public transport get a Baizka card and you will save a significant amount across all you travels. If wanting to go to San Sebastian make sure you book a seat for the bus these sell quickly especially the early ones Will certainly return if in Bilbao

The hotel is quite centrally located, clean and staff were very helpful. Wonderful breakfast!

Staff were so helpful and friendly at check in and check out. Room was nice and quiet. Bed was so comfortable. Location is great. Delicious breakfast.

Beautiful hotel and in a fantastic location

Very noisy, average hotel

What a wonderful location, and a very beautiful hotel. Staff were super-friendly and I would definitely consider staying again if I ever make it back to Bilbao.

Ottima location, letto non particolarmente comodo

Great hotel, very well finished. Great location right in the old town.

Great location and amazing service. Rooms a bit less luxurious than I was expecting. Cheap furniture and details.

Wonderful hotel in a gr3at location. Staff extremely helpful and room overlooking the river spacious and comfortable. Highly recommended.

Nydelig frokost og god beliggenhet i forhold til det gamle kvartalet. Ok rom med lite støy. Vi kommer gjerne igjen.