Las habitaciones, las instalaciones y el trato de la gente muy amable
Alice
아이와 함께
8.0
/10
18주 전에 리뷰함
Expedia Group verified review
the beds were pretty uncomfortable, the rooms didn’t seem very well taken care of the sink had a weird smell because of the mold build up on the sink. the floor of the shower & bathroom
had mold and seem very dirty as if it weren’t well cleaned as well as the room itself held a very strong smell. the restaurant provided good food as well as presentation and taste, I enjoyed the views and how helpful they were with getting transported to the other side of the lake, I tried to get in the pool but the maintenance wasn’t good enough to get in.
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LUIS
10.0
/10
22주 전에 리뷰함
Hotels.com verified review
A
Mariela
가족 휴가
10.0
/10
28주 전에 리뷰함
Expedia Group verified review
Parking was easy and secured
Kelvinn
아이와 함께
8.0
/10
28주 전에 리뷰함
Expedia Group verified review
Pool wasn't clean. Was alright, didnt use it
Ingrid
여가
10.0
/10
33주 전에 리뷰함
Expedia Group verified review
J’adore
Lleymi
여가 가족 휴가
2.0
/10
34주 전에 리뷰함
Expedia Group verified review
Electricity went out in my first room so got moved to another room. They minimize you as a guest if they know you booked through Expedia. The restaurants food was ok the service was horrible. The beds are horrible woke up in the middle of the night from body aches so turned to the other side to attempt to sleep. In the new room ran the water for 10 minutes before it started to warm up. Hairdryer wouldn’t work due to not enough power wouldn’t recommend it
We had an amazing stay in Santiago Atitlán! The room was super spacious with four comfortable beds, very clean, and had a beautiful view overlooking the lake. The location is perfect — right in the heart of Atitlán. The staff were incredibly kind and helpful, especially Aldo, who went above and beyond to make our stay enjoyable. Highly recommend this hotel to anyone visiting Lake Atitlán! 🌿💙
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Eduardo
여가 가족 휴가
6.0
/10
45주 전에 리뷰함
Expedia Group verified review
El personal es muy amable y colaborador, la comida es muy biena pero las instalaciones son viejas y un poco deterioradas, internet deficiente y a pesar de tener 4 pisos no tienen elevador.
En resumen no es malo, pero podría ser mejor
Mario
여가 가족 휴가
10.0
/10
47주 전에 리뷰함
Expedia Group verified review
In every aspect, the hotel looks neat. Clean and spacious rooms, good food, location near the market and traditional arts shops, close to the main beach.
The swimming pool is clean, and the hotel has its own lake beach.
Jose
여가 가족 휴가
8.0
/10
73주 전에 리뷰함
Expedia Group verified review
Great place for relax and increíble views beautiful gardens and excellent service, friendly staff and big rooms the only big inconvenience is the road to get there the town has very small Allies so the chance to get stuck there is very big be careful and recommend a lighted sign to the hotel because at night is very hard to see
Timothy
파트너와 함께
10.0
/10
76주 전에 리뷰함
Hotels.com verified review
Loved our stay very helpful and friendly staff gracias por todo
Tania
여가 가족 휴가
10.0
/10
77주 전에 리뷰함
Expedia Group verified review
Everything was nice
Nadia
여가 가족 휴가
10.0
/10
77주 전에 리뷰함
Expedia Group verified review
Nice place and friendly staff !!!
Safe and Clean !!!
Christian
여가 가족 휴가
10.0
/10
86주 전에 리뷰함
Expedia Group verified review
Beautiful place.
Maria
친구 및 가족 친구와 함께
8.0
/10
88주 전에 리뷰함
Hotels.com verified review
Personal muy eficiente y amigable.
Entorno excepcional con maravilloso jardín y vistas al lago
트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: CHRISTOPHER MICHAEL (크리스토퍼 마이클) | 주소: 서울특별시 강남구 테헤란로 431 | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호