Seongeun
친구와 함께
2.0
/10
15주 전에 리뷰함
Expedia Group verified review
PLEASE. THIS REVIEW WILL SAVE YOUR LIFE.
They did help us to do the early check in, but the rest was the nightmare. Thank god today is the last day here. If you want to sleep with mr. cockrocah book this place. Apparently they said this is common thing here in lisbon. Don't you think at least you should provide us some spray to kill it if it is that common? They said we can use shoes. Oh that is very helpful. Becuase of your place my stay here in Lisbon just bacame a nightmare. Thank you. Obrigada.
1. The towels provided smelled bad and had stains on them. We requested replacements in the morning, but were told that the cleaning staff had already left, so no fresh towels were available.
2. The air conditioner was covered with visible mold, making it uncomfortable to use.
3. The shower head was damaged and leaked water.
4. One evening, the entire apartment lost power and we were left in the dark.
5. There was frequent barking from a dog during the night and early morning, which made it difficult to sleep.
6. We also had to deal with an extremely large cockroach inside the apartment, when we reported the situation we got told to use the shoes to kill it. What an amazing response.
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