Très propres mais plancher très froid et déco un peu desuet

This establishment has horrible communication and misinformation. I made a reservation for my workers coming in from Montreal after a long day of deliveries. The reservation was confirmed and payed for over the phone and all was set up. I asked the receptionist what time they close the front to know at what time my drivers can arrive she said they close at 22h but she will send a text to the driver and give the room code. All was confirmed and ready to go until 19h30 when my husband received a call to confirm that it was him that made the reservation. My husband confirmed and all was good. 5 mins later, i received a phone call from the original receptionist to say that the reservation was cancelled and there is nothing that she can do for me an did not give me any reason for the cancellation. My husband recontacted them to see if there was an exception that can be made and they just said no. The reason was because the drivers have a physical credit card with them and they need ID. I advised them that they have ID with them but they argued that they need a physical card however they had already taken the payment from my card at the begging of the reservation. -1000/10 for this establishement. VERY UNPROFESSIONAL and no empathy for the drivers working all day in the cold weather.

The laundry was small but no problem getting it done. Very helpful staff. Great views of the river.

This is a great hotel! Our room was on the fjord with fantastic views. Everything inside was in great working order and very clean. The beds were so comfortable, we slept fantastically well. Highly recommended! The only thing that would have made it more perfect was if there were a hot tub by the pool.

Nice location on river bank. Tables & chairs by river to picnic. There are no restaurants nearby

1 nuit - Chambre propre, vue sympa face à la rivière ! Personnel accueillant et souriant

Comfy and clean. Pillows are very small

Séjour parfait

Tranquille comme site et que dire de la vue.

Chambre petite ainsi que la salle des bains

Endroit propre avec vue magnifique sur la riviere, l'insonorisation laisse un peu a desirer.

Bon accueil, chambre propre, site agréable et propre. Tranquille

Proprete

bel emplacement, parfait pour les chiens ! un peu loin des services et de la restauration. piscine chauffée propre et agréable, chambres petites mais agréables

We enjoyed our stay

Nice place very cleen

Exceptionnellement situé ! Super service et propreté !😁

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Good visit- nice facility

Hôtel idéalement situé pour visiter le fjord du Saguenay L’hôtel a le charme d’u