최악이었습니다... !!!!! 호텔 담당자님들은 이글 보고 꼭 시정 하면 좋겠습니다. 정말 기대하고 간 교토에서의 마지막 날 호텔이었습니다. 가장 저렴한 방을 예약하긴 했지만 반지하라는 설명은 없었습니다. 설명만 1층이지 로비층보다 아래에 있어서 반지하나 다름없습니다. 전망은 없으며 방에 들어서자마자 곰팡이 냄새가 너무 많이 났습니다. 반지하인것도 속은것 같았는데 곰팡이 냄새가 너무 나서 방을 바꿔달라 요청하여 바꿨지만 마찬가지였습니다. 좀더 위층으로 올라가기 위해선 돈을 더 지불 하라고 합니다. 그럼 애초에 예약할때 반지하라는 표기가 되어 있어야지요. 반지하인줄 알았으면 해당 호텔 선택도 하지 않았을 것입니다. 화장실에서는 더더욱 곰팡이 냄새가 많이 났으며 수건등에 곰팡이 냄새가 다베여 있었습니다. 정말 거북 했습니다. 저녁과 조식을 주긴 하지만 저렴하지 않은 비용입니다. 술도 무료로 먹을수 있지만 교토 비어 말고는 저렴하거나 와인이 오래되어 맛이 없습니다. 교토에서 왕복 택시비민 10만원이 더 추가 되는데 70만원의 비용을 내고 갈만큼 좋은 곳은 아닌거 같습니다. 교토 시내에 10만원짜리 비지니스 호텔보다 냄새며 청결도가 좋지 않고 돈이 너무 아까웠습니다. 아침과 저녁식사는 괜찮았지만 교토 시내에 차라리 힐튼이나 메리어트에 예약하고 맛있는 식사 먹는게 훨씬 나을거 같네요. 주위에 아무것도 없어서 오실 분들은 꼭 조식 + 디너 코스를 이용해야 할것 같습니다. 아무튼 교토에서 이렇게 호텔에 만족하지 못했던 적은 처음입니다. 당장 시정하세요! 기본 방은 반지하 방이라고요! 곰팡이 냄새가 너무너무 역합니다!!!!

Best experience you can expect from the reception to the check out. Very calm, healing and comfy.

호사스러운 저녁자리였습니다. 친절히 신경써주셔서 감사합니다. 다시뵙는 그날까지 번창하시길 기원합니다.

This hotel is the perfect serene escape from the bustle of Kyoto city. The staff are incredible, all spoke English and were so helpful and really made us feel welcomed and cared for the whole time. The included drinks are delightful and we were able to sample the full tea selection as well as several alcoholic beverages even during our dinner- which I would also highly recommend booking!

We had an amazing stay at this hotel. The quality of accommodation was like a 5 star hotel and the staff were kind , very helpful and exemplified the spirit of the hotel name. Staying at this hotel was revitalizing and the natural beauty around the property with a most beautiful zen garden was very calming. This hotel also offers a hearty Japanese style breakfast as well as a western option. Highly recommended.

The Gardens were absolutely stunning. The atmosphere was relaxing and calm. We stayed as a treat at the end of our holiday and it did not disappointment. Thoroughly recommend if you want traditional, yet modern and completely Zen hotel..and the food, sensational experience. The whole stay was exquisite. Thank you

To start the staff is absolutely kind and hospitable. They really make you feel at home even if you’re 1000s of miles from it. Second, the actual hotel and scenery is out of a dream. An actual fairy tale! It made me fall in love with Japan even more. Third, everything was super clean and neat. And lastly, the complimentary items were just unbelievable! I will recommend anyone and everyone to this beautiful place. I will forever be grateful for everyone there!

自分を労われるホテルでした

Staying here was the best decision because we were surrounded by nature and the vibe of the hotel is very calm and peaceful. The breakfast was 10/10!! If you are into trail running and hiking, there is a very beautiful 10k trail up the mountain very near the hotel (about 5 minutes away walking). This hotel is definitely one of my highlights from Japan.

„Ein wirklich wunderbarer Aufenthalt. Das gesamte Team war aussergewöhnlich aufmerksam, herzlich und professionell. Alles war äusserst sauber, stilvoll gepflegt und mit viel Liebe zum Detail gestaltet. Die ruhigen, harmonischen Töne im ganzen Hotel haben eine besonders entspannte und hochwertige Atmosphäre geschaffen. Man fühlt sich vom ersten Moment an wohl.“

We enjoyed our stay here. It is a bit out of the way but great if you want a quieter location away from the busy city. The hotel garden was a real delight as was the private sauna. It was beautiful to walk along the river and see the trees on the mountain. We loved the Japanese breakfast, the samue clothes and sandals they supply. We ate dinner there one night and it was fine but not outstanding and the price was high for the small portions. It’s worth noting that there are very few affordable eating options walking distance from the hotel. There is a 7/11 with quick eats. And the best way to get there from the city is by taxi. We didn’t like that there were no hooks to hang towels on. And it was strange to not have hand soap in the toilet room to wash your hands properly. The hotel staff were so gracious and responsive. And we loved the daily inari treat, and being able to sit at the bar downstairs for complimentary drinks. A very luxurious hotel. Thank you!

Such a beautiful and peaceful place to stay on the outskirts of Kyoto ... a hidden and perfect respite to escape the busy city action but still close enough to pop in and check out all the amazing places in town. The facilities, the meals, and the service were awesome, and we'd like to especially mention the wonderful manager who always made us feel special, Koichi Koike! Thank you for a 5-star experience and we are already looking forward to returning to your hotel. Highly highly recommended!

食事は美味しかったです！スタッフ皆さんも親切で気持ち良かったのですが、連泊した為、清掃は、して貰わなかったのですが、パジャマが添えて無かったりとか、あったので2泊目にいる物チェック等を用意して貰えたら、良いなぁ〜って思いました。

Beautiful property with the pond and the garden. Hotel is impeccable clean, comfortable and polite everything you would expect from a luxury hotel. Next time we’re in Kyoto we will stay here again. Thank you !

the place is beautiful and peaceful, lots of attention to details, only comment would be some staff difficulties to basic conversations in English

どこも清潔で快適な滞在でした。スタッフのサービスも行き届いていて良かったです。 特に気に入ったのは庭園と食事処からの景色です。冬季のため紅葉も桜もない時期でしたが、それでも綺麗だなと思いましたし、桜や紅葉の季節に滞在したいなと思いました。

オールインクルーシブを存分に満喫することができました。 夕食はお魚・お肉・お野菜と地元の食材をふんだんに使ったお料理で、見た目も美しく、とても幸せな時間でした。 お酒に合うお料理も多く、つい飲み過ぎてしまいました（笑）。 デザートの後にコーヒーが欲しくなり、わがままをお願いしてしまいましたが、快く対応してくださり本当にありがたかったです。 スタッフの皆さまの気配りが素晴らしく、心に残る良い旅になりました。 ありがとうございました

The hotel was so comfortable, welcoming and had all the desired amenities. We used the sauna which was really lovely addition to our stay and enjoyed the hotel shop too. It was in a peaceful area and the staff were always on hand to answer any questions and offer refreshments. We had seen a couple of negative reviews for this property prior to staying but our experience was nothing short of exceptional. Looking forward to returning in the future.

とても素敵なところでした。 近くの御影神社はとても良い気が流れているように感じました。 是非また行きたいです。

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