I stayed for 2 nights in this riad. It's located in the heart of the medina of Fes. When I arrived, I had my driver call the riad and someone came out to get me. After a day, you will get used to the maze and remember where the riad is. The hotel was extremely accommodating and comfortable. The WiFi signal was very strong and I had no problems with hot water. The breakfast was the pancake was lots of jams. It was very hearty and filling. When I needed to stay a 3rd night, the riad did not have space anymore, so they called a nearby riad to make sure I have a place to stay. I would stay here again if I came back to Fes.