Steve
파트너와 함께
2.0
/10
13주 전에 리뷰함
Hotels.com verified review
Place is as old as it comes. Upon main entry all you can smell is cigarette smoke. The owner/front desk very gruff. Our room was big and the grounds maintained but no customer service skills at all. We booked and paid 4 nights in full. Next day we received call from home due to family emergency had to cut trip short by one night. We advised him of this and asked if any partial or full refund for the last night would be possible but if not we fully understand. He said “ no problem” will give refund on last night. We thanked him. Upon check out inquired about the refund as discussed other day and he said “ No refund, not my problem you have family emergency” argument took place and he started yelling in French… When checked credit card statement he did take off last night but then put it back on again. Just upset that he went back in his word. Also not much to do in area unless like golf nearby
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