9.2
특별함
리뷰 181개
청결

9.6

편안함

8.6

서비스

9.4

실제 이용 고객 리뷰 Morrena Lodge

페이지당 리뷰 수
20
40
상위 리뷰
Mark
icon-가족 휴가
가족 휴가
6.0
/10
18주 전에 리뷰함

Expedia Group verified review

Breakfast was ok, plenty of bread and various sweet spreads, scrambled egg was brought out in a china bowl and left on the side so got cold quickly. There was a yoghurt and fruit option but I would say the breakfast was very basic and not the greatest quality.
Gustavo
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

Nuestra experiencia en este lugar fue increíble. Más allá de que el sitio es majestuoso y tiene unas vistas impresionantes. El staff cuida mucho la experiencia de los huéspedes. El servicio y la atención son impecables. Definitivamente volveríamos.
Lixin
icon-가족 휴가
가족 휴가
10.0
/10
20주 전에 리뷰함

Expedia Group verified review

The staff is extremely helpful and friendly! Great view, quite new and clean. I also like the design style.
Ana Carolina
icon-파트너와 함께
파트너와 함께
4.0
/10
21주 전에 리뷰함

Hotels.com verified review

A equipe foi maravilhosa, as pessoas que trabalham lá são incríveis, não tenho do que falar… mas o preço pela entrega não vale a pena! A cama é desconfortável, o banheiro com chuveiro ruim, o quarto estava com cheiro de mofo… a única parte boa é a localização e os funcionários…. Mas é melhor pegar outros hotéis dentro do parque, pelo preço valem mais! O café da manhã tbm é ótimo, mas o conforto não… muito caro pela pouca entrega
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Senthil
icon-파트너와 함께
파트너와 함께
10.0
/10
22주 전에 리뷰함

Expedia Group verified review

Amazing property, maintained well given the location. Staff were great and hospitable. Nicolas at the front desk provided some good tips about the area. Breakfast had good nutritious meal. Can’t ask for more in that area.
CECILIA
icon-친구 및 가족 친구와 함께
친구 및 가족 친구와 함께
10.0
/10
22주 전에 리뷰함

Hotels.com verified review

Sim…o melhor de tudo foi o atendimento em especial do Nikolas da recepção!
christophe
icon-파트너와 함께
파트너와 함께
8.0
/10
23주 전에 리뷰함

Hotels.com verified review

L’hôtel aurait pu faire l’effort de rassembler nos deux lits en un king size bed! L’explication étant que comme nous n’avions pas de chambre superior, ce n’etait pas possible. Un peu léger pour une chambre à 300€ la nuit!!!!!
Yuniert
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

It is an amazing property taking into consideration the location. Don’t expect the same accommodation than in a major city. The personal is extremely helpful and for me it is the most important thing when you are close to the end of the world 😁
Leslie
icon-파트너와 함께
파트너와 함께
10.0
/10
23주 전에 리뷰함

Hotels.com verified review

Staff was 10/10 especially Valentina who was so warm, welcoming, and had great tips for what to do in the area. The perfect foot to start our trip off on. The rooms and building are beautifully furnished and there is access to the river just a few feet away from the property with the most stunning views. Definitely got us excited for our first day in Torres del Paine!
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Frank
10.0
/10
23주 전에 리뷰함

Expedia Group verified review

Valentina at the front desk was fantastic. She was super welcoming, gave us updates on weather and went above and beyond on answering questions. I had a question earlier in the morning that she did not know the answer to. Most people would have just let it go. Valentina got the answer for me later that morning and sent it to me via Whats App! The hotel serves breakfast and dinner, but not lunch. That was ok since we were out in the middle of the day. My only complaint was the wi-fi. It worked fine in the main building, but our room was at the far end of the hotel, so we could not get a signal. They have an upstairs lounge above the front desk with couches you could sit at and get a good wi-fi signal. But it almost always had people. Plus we like to be in the comfort of our own room. I’m not sure if this is the practice for all hotels in the area or just the limit of the types of routers available around here, because our hotel in Puerto Natales had the same issue. Seems that if you know you are in a region with very spotty to no cell signal, you could invest in a more robust wi-fi system. I did read that a lot of hotels/refugios have the same issue. Other than that, hotel was comfortable and clean. Heaters worked very well. You can see the Horns from the hotel which was cool.
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Qingwen
icon-가족 휴가
가족 휴가
10.0
/10
24주 전에 리뷰함

Expedia Group verified review

Clean. Good breakfast.
Christina
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
25주 전에 리뷰함

Hotels.com verified review

its a perfect location, not to big, very friendly and helpful staff, the room very nice, very clean. The meals are more than excellent ! The gluten-free option were various and the gluten-free bread a dream ! Thank you to Morrena Lodge - it was great !
LOK TING
icon-친구와 함께
친구와 함께
10.0
/10
28주 전에 리뷰함

Expedia Group verified review

The room is nice with decent size for 4 adults. The whole hotel is really nice. Nicer than I see in the pictures. I am so glad to stay here.
KA YAN
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Thank you Morrena Team, Denise and her team have given us a very warmth hospitality during our stay. The room is clean and comfortable. They provide lunch box and dinner service which is very convenient for us to do a day of Torres de Paine without hunger. We checked in late at almost 11pm due to lago grey excursion and got the tier problem. Denise gave us informative details for solving our problems next day. We had a pleasant stay in Morrena. Highly recommended for those who want to experience Patagonia national park with a warmth welcome and effortless stay.
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David
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
29주 전에 리뷰함

Expedia Group verified review

Has a mountain lodge, ranch-like vibe
Jessica
icon-파트너와 함께
파트너와 함께
10.0
/10
29주 전에 리뷰함

Hotels.com verified review

Beautiful lodge near the park with access to the river!
Ranjan
10.0
/10
31주 전에 리뷰함

Hotels.com verified review

I cannot thank the wonderful staff of Morrena Lodge enough for helping coordinate our efforts to reach the Lodge the day we were scheduled to arrive despite a flight disruption, especially Javiera, Valentina and Francisca. You run a simply world class operation and have everything a visitor would need to enjoy the natural treasure that is Torres del Paine. Thank you again and God Bless!
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Peian
icon-파트너와 함께
파트너와 함께
10.0
/10
32주 전에 리뷰함

Hotels.com verified review

Staff is nice
Roger van
icon-여가
여가
6.0
/10
33주 전에 리뷰함

Expedia Group verified review

Eenvoudige kamers, zeker in relatie tot het tarief. Niet echt gastvrije medewerkers aan de receptie, keuken is prima, medewerkers ontbijt vriendelijk. Iets meer pro actieve service zou je verwachten. Geen lobby, of Bar. Alleen restaurant..
Mary
icon-여가 친구와 함께
여가 친구와 함께
8.0
/10
34주 전에 리뷰함

Expedia Group verified review

Arrived late, told our dinner reservation wasn't recieved so we would have to go elsewhere. There were limited options, maybe one. Low and behold, when we got wifi service we saw that our booking had been confirmed earlier in the day. We got dinner. We didn't get the room we booked. Next morning, no water, at all. Eventually dirty water came through. Asked to be moved, we were moved to a lovely room but the shower was clogged. Breakfast was hit and miss, some days great, other days minimal. The grounds are spectacular but the staff seemed very unhappy, even though most of them were so lovely.
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페이지당 리뷰 수
20
40

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