전체 평가 및 리뷰 Nimue Marina Residence & Hotel Boutique

Falta mantenimiento. Muy buena atención.

El jacuzzi frío

Very nice view of lake chapala.

Todo está muy bien en general

The property overall is very pretty. During the check-in, we requested additional pillows, which were never delivered. Approximately 730 in the afternoon, early evening, my husband went to ask about the pillows and additional water and there was absolutely no one available. The staff had gone home. The shower didn't drain whatsoever so my husband had to wait approximately 3 hours before he could shower without fear of overflow. Operationally the company has many issues that need to be addressed.

Muy recomendable el hotel, el personal muy amable. Mi queja es con hoteles.com me hicieron un cargo por una persona extra en mi estado de cuenta, en repetidas ocasiones traté de comunicarme atención a clientes para aclarar que solo éramos dos personas pero en todos mis intentos no pude solucionar mi aclaración, es muy frustrante comunicarle con una grabadora que no ofrece soluciones y solo entorpece la comunicación. Espero y el personal les mi queja por este medio y me puedan explicar por qué se me hizo dicho cargo.

Realmente el lugar es Maravilloso! Limpio excelente atención muy buena vista el jacuzzi super Agusto LO ÚNICO que a mí opinión sería templar la hermosa alberca que tienen !

Amazing palapa style bungalow right on the lake. The hotel was amazing and in a spectacular location. Will return to this hotel in the future.

Amazing place with gorgeous areas to walk around. Will return. Gracias!

Una buena experiencia junto al lago de Chapala

I had a very pleasant time. Quiet and peaceful. Staff were great and friendly. Easy check in and check out. 1st time there and definitely not the last one.

Todo muy bien, muy recomendable

Es un lugar mágico, romántico e increíble Altamente recomendado, es un lugar que te invita a relajarte desde el primer momento Me encantó que esta super cerca del malecón (en auto) y tienes acceso a muchos restaurantes en la zona

Muy bonito lugar con una vista increíble

Un muy buen lugar para estar y relajarse en familia, instalaciones de primera, bonitas vistas. El único pequeño inconveniente fue que la casa Morgana donde nos quedamos, tiene al lado algún centro de control de máquinas o algo por el estilo, lo que desde muy temprano nos despertó, incluyendo el ruido del personal.

Lugar muy agradable para descansar, muy bonitas instalaciones y la vista increíble, sin duda volvería.

This was horrible. They took our money, and put us in the waterfront room we paid for around 6PM. We left for 2 hours and there was an outdoor party with bad noise masquerading as music going on upon our return around 8PM. We asked the hotel staff when it would end and they said at 1 PM. We told them this was unacceptable. They then offered to either refund our money and leave or take a substandard room that we found out had no hot water. We took the room as we had no place else to go. And to add injury to insult, they offered us overvalued services in exchange, when they should have been offering us a partial refund. And they blamed Hotels.com for their refusal to offer a refund, stating that We paid a premium for the room and got far less. I am filing a complaint with Hotels.com. We should have been offered a partial refund. You should be wary of lodging with them.

Excelente

El servicio del personal es muy lento y se hacen bolas!!

Horribly loud banging noises at 5:30 in the morning. Staff said it was the neighbors boiler. A walkie talkie was left in the room and we could hear people talking on it at 7am. Check in said 2pm but our room was not ready until 2:30.