The staff and owner were very helpful Although it is not a 4 star hotel, i dont understand all the.m bad ratings for this hotel. They truly deserve more than what people said

Great hotel and friendly welcome! Cosy rooms, hot shower, brill location for the markets and historic centre. Edwar speaks excellent English.

Bad maintained hotel, the rooms and bathrooms were very old and in bad condition.don't recommend it

The hotel was not as described in the expedia site. The hotel was not close to the plaza mayor, and not a 2 minutes walk at all. The room that we get was old, carpet really old and not clean, super cold at night even with the old heater that we plug at night. But the worst was the bathroom. It has a window with wood blinds, that connect to the bathroom of another room, and we can hear and smell everything that happens in there. The location was not the best area in the historic place. We stayed the first night, then we travel to Aguas Calientes for the next night, and we get so late to Cusco the 3er night so we had to stay in Casablanca that night. Then, we checked out and moved to another hotel. Really bad experience. Not fair that you laid to the tourists and make them think that a hotel is good and it is not.

Buena ubicacion (a 2 calles de Mdo San Pedro y 4 de la plaza mayor), limpio y seguro, opciones economicas para comer cerca, habitacion comoda, agua caliente y calefaccion, tv, wifi, alfombra, personal 24 hr., precio moderado, recomendado

Hotel simples mais limpo, não é um hotel com cortesias como chá, e água para servir na entrada, ( muitos oferecem chá por causa do mal da altitudd), muitas vezes quando estava tomando banho a agua quente mudava para frio. Não tem elevador, fiquei no 3* andar, a tv não era smart, entao sao só os canais locais. O hotel estava sempre escuro, isso me incomodava.

Omg, amazing staff. The man at front desk was brilliant, spoke wonderful English and was happy to help wherever possible. He booked extra nights for me at short notice, chatted about Cusco in general and gave good tips and advice. Really enjoyed his vibe and kindness. Rooms were brilliant, good size, secure, and quiet. Highly recommend.

Sencillo pero con muy buena ubicación,barato y con los servicios disponibles el único detalle es que no tiene elevador

Hotel Casablanca vaikutti aluksi vähän erilaiselta, mutta kun vertadin sitä muihin alueen majoitus vaihtoehtoihin se olikin ihan käypää keskitasoa. Huoneessa ei ollut ikkunaa vaan luonnovalo tuli valokuilun kautta. Jääkasppi, lämmitys, sievä siisti wc-kylpyhuone. Hyvä sänky, lämpimät peitot. Yksinkertainen mutta ihan ok. Lähellä keskusaukioita, lähellä sipermarket sekä ravintolat 2-3 korttelin päässä.

Muy bonito lugar la atención siempre es amigable y sobre todo con una sonrisa de todo el personal, tienen servicio de mates todo el día lo cual ayuda mucho para los que sufridnos de la altura.

タイミングによってはシャワーのお湯が出ないことがあるのでその点は注意。 その点を除けば設備面で特に問題はなく、スタッフの皆さんも気さくで親切。 ただ宿泊するだけでなく、コミュニケーションも取れ気持ちよく過ごせた。 市街地中心地にあるので近くに飲食店や雑貨店が多く本当に便利だった。 機会があれば是非リピートしたい。

とてもおしゃれで綺麗でよかった。

Súper bueno! Sobre todo el staff son súper amables atentos, y l lugar súper cerca de todo caminando aunque hay mucho movimiento alrededor por dentro de tu habitación no escuchas nada!! Limpio y económico agua caliente te llevan te a tu habitación si deseas en la noche lo cual me encantó el detalle Eso ni en un hotel 5 estrellas lo he tenido, olvidé mi cargador y me enviaron una nota para avisarme son increíbles!! Me lo ncanto altamnete lo recomiendo

Os funcionários são bem atenciosos. O quarto que fiquei era pequeno, não gostei da janela que dá acesso a área comum, me deixaram uma toalha de banho rasgada. A localização é boa, não fica longe da Plaza de Armas.

Friendly staff and clean and warm room!

I am trying to keep in perspective what we paid, which wasn’t much at all. So it did meet expectations and the staff was absolutely amazing. They brought me a fan , because many hotels in Cusco do not have AC, and they held our luggage for us even after we checked out for a while. That being said, the worst issue was one they could fix. It was very bright. Some darker curtains would have went a LONG way. The window opened to a super nasty alleyway full of trash. That can be cleaned and should be. If you’re over 5 ft 8inches- you’re going to have to duck under the shower head, so we didn’t even try. TV said we could log into Netflix but then we were told they didn’t have it. So that was a bummer for just trying to relax late night and watch something in English was not possible. The pillows were very small and flat and there were only 2 on the bed. One for me and one for my husband, so we couldn’t get comfortable. I didn’t expect a lot of luxury of course, but maybe 2 more pillows would have went a long way. Staff was great, minor things I’ve mentioned could make it a lot better .

This was a decent stay at a hotel for a really good price at the best location I could ask for. It was only a few minutes from the main road into the town square, from the rail station to Machu Picchu, the San Pedro market as well as other small local restaurants at local (non tourist) prices. The bed was comfortable and the hosts were very helpful even offering coca tea. I do have to point out that the walls are quite thin I could hear next room guests talk. Also in my room's case, the bathroom window is exposed to the outside and Cusco overnight was a chilly 3 C degrees. But keeping the bathroom closed along with use of the room's portable heater was enough for a comfortable night's sleep. I also should mention that there was a large crack between my bathroom and the one in the next room so we could actually see each other's bathroom lights. I mentioned this to the hotel and they said they would repair this even though I already checked out. I would still recommend this hotel providing they address some of the exposure issues since the price, location and hospitality are all quite good.

Não recomendo. Não vale nem pelo custo benefício. Água fria no chuveiro. Café da manhã não vale o preço cobrado. Muito precário. Não indico de maneira alguma. Péssimo.

The hotel is close to the plaza and markets. Lots happening around. Good food, markets, Plaza is just a short walk on safe streets, with Inca Walls everywhere. I would stay here again.

Buena ubicación, cerca a zona histórica y plaza de armas. El dueño y sus colaboradores atentos. Como la tarifa incluía desayuno, hubiese apreciado que el dia que salimos a las 3:30 am para el tour a MachuPicchu nos hubiesen dado una bolsita con fruta, jugo y sandwich como noté que hicieron otros hoteles con sus huéspedes quienes también salieron temprano. Pueden esmerarse más por la limpieza de la habitación, baño y manteles del restaurante.