Room was clean and we had a quiet night. Very basic. Not functioning elevator

This is a small hotel in Aguas Calientes. We rented a room with three beds for two adults and four small kids. The kids fit just fine sharing beds. The room was very clean and comfortable. Breakfast was included, and it included fruit, breads, coffee, juices, milk, and eggs cooked to order. The staff was present 24/7 and very helpful. The tap water did not seem drinkable, but the staff provided unlimited access to a large drinking water bottle in the kitchen for free from which we refilled bottles and reservoirs. No complaints - it was just great!

Tudo muito bom, equipe atenciosa quarto limpo e arrumado, bom banheiro e bom cafe da manhã, enfim entregou tudo o que foi proposto, sem reclamação.

Quarto limpo e silencioso

Yes 5 stars, very friendly staff, willing to help. in our case they offer us to leave lauggage at the reception office, after the check out until we got the train.

Good location, very close to train station. Very friendly and helpful staff. You can tell they try very hard to help even if there’s a language barrier. Breakfast is of good quality and variety. Only complain I have is that the trains waiting idle in the station put their engine on. So in the morning around 9-10am, there’s a strong diesel smell.

Clean room, helpful staff

The bed, the location, the staff, everything was great!

Wow what an incredible hotel in Aguas Calientes. From the outside it’s quite unassuming, but inside, the room is spacious, modern and perfectly clean (basically spotless). So so clean! Simply incredible for the price. The gentlemen at the reception was so nice and helpful with everything I needed, and even carried my luggage up 5 floors.

Hotel bem localizado perto da estação de trem, instalações são simples, mas atende para dormir uma noite. O elevador ainda não está funcionando, tivemos que subir muitos lances de escadas com malas.

Excellent service

Very convenient location - 5 min walk from the train station and to the bus stop for Machu Picchu. Staff were nice but it would have been helpful if breakfast had been explained better (i.e. telling us that hot food would be made to order rather than figuring it out on our own). The breakfast options were good, though. The room was quiet, clean and comfortable, and the water in the shower was nice and hot without any wait.

Very helpful staff, clean room, comfortable beds, nice washroom and shower, great breakfast

The staff was absolutely amazing. The room got really hot during the night - there is no AC or fan. Also, the elevator isn’t working so we had to go up 5 flights. The staff did help carry the bags.

Excelente atendimento. Cama e chuveiro muito bom.

Muitas lojas por perto, restaurantes. Foi tudo ótimo

A very nice option in the middle of everything! There is no elevator so try to get a room on a lower floor. Keep in mind the whole town is up as early as 4am and there is a lot of noise. It might help to post a few signs for folks to be more discreet and courteous?

Great stay, super friendly and helpful staff and a very tasty early breakfast available before MP. Close to train station too.

For a 3-star hotel, the price/quality is excellent. You hear noise from outside or when the tourists leave super early. Breakfast is great, so is the staff. An excellent choice overall.

Perfecto, localización, frente a la estación del tren, tranquilo, agradable